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We switched two phones from Verizon and my work phone from Straight Talk all over to Cricket. All three are different versions of the iPhone, the newest being an iPhone 11 and the oldest being an iPhone 6. We immediately noticed texts messages can be extremely delayed, some never sending or being received at all. This happens on a daily basis. All phones have iOS up to date and all phones were troubleshooted with everything under the sun found on the internet. We also noticed things that use WiFi are now slower (also thoroughly troubleshooted), and we don’t get Ring doorbell notifications until two minutes after someone leaves our front stoop. Is this SIM card related? Server related? And ultimately, is this something that can be fixed? If not we will need to switch immediately, as my work phone often requires a prompt response to text messages.
I have been a Cricket customer for over a year...I bought a new iphone XS at Best Buy with no sim card and no cell service contract, was told it will work with all providers. I removed the sim card (Cricket) from my old device, installed in my new phone and powered up, it worked immediately. About a month later I tried to switch service to Verizon who told me phone was compatible. Tried their sim card and doesn't work because Cricket locked my phone. Yes, MY PHONE, that I paid for in full. I have not been able to get Cricket to unlock my phone. I had to pay for another months service Or lose my number and still have a locked phone. What gives a "bring your device, pay as you go" company the right to lock my phone? I have spoken with Cricket support every day to get this resolved to no avail. They keep promising to call me back, still waiting.Verizon charged me for sim card and first months service before they would try the sim card. They told me
Cricket has basically HIJACKED TWO iphones on our plan with them and REFUSE to UNLOCK them!! I have been with Cricket for over a year and the phone was purchased from Best Buy as UNLOCKED!! When I went to another provider, they claim to have unlocked my phones, but that has yet to happen! I have gone 3 days without a phone and had to purchase a new one because Cricket REFUSES to release my phone that they never had the authority to lock! My daughter is now stuck and although she received a message that her phone has been unlocked, it has not! This should be a class action lawsuit!! How does Cricket get away with this????EXTREMELY DISSATISFIED CUSTOMER!
I own an Apple 11 on Cricket. I am not receiving some texts and they only appear on my phone when I restart it. I had some contacts send me over 8 texts over a few days, I received none of them, restarted my phone, and they all immediately arrived.I receive some texts just fine, but some will not arrive at all. How do I fix this? Texting is my most used function on Cricket and it is not working.Thank You.
I always had a custom Greeting for my voicemail. Recently my iPhone 8 was updated with ios 13.5.1. Seems that after that update voicemail is always going to default greeting. I followed Cricket's instructions of resetting PIN and then recording a custom greeting. Voicemail still goes to default greeting. Tried to change message on iPhone itself, changed selection from Default to Custom. Recorded a custom greeting. But voicemail still goes to default message. Web search says Apple problem, other say carrier problem. Any one have a solution??
I'm planning on purchasing an iPhone12 Pro. I'm assuming that it will work on Cricket and all I have to do is to purchase an unlocked phone? The only concern I have is that the Pro series has a different sized SIM card so if Cricket doesn't have that available, I won't be able to use the new phone. Does anyone have any info on that? TIA!
My 14 year old son was previously on Android and I used a pretty decent app called My Mobile Matchdog. Options for iPhone seem pretty lousy by comparison. Most important features to me are call and text monitoring, web filtering, app blocking, and location tracking. Any suggestions are appreciated!
Hello friends! I amn't US citizen. I live in Europe. I bought iPhone 7 plus on eBay from re-seller , not from original owner. It's a cricket phone. I need to unlock it for any GSM network. Cricket support tell me that i need wireless number or account information for unlocking. I haven't any info. There is one another option; Operator says that: The person who is an existing Cricket customer can authenticate the account with his account credentials then with the help of your phone's imei number, the unlock code can be checked.The only option left for you is to contact someone in the U.S. who is a Cricket customer and he will be able to authenticate the account with his account credentials.Once the account is authenticated, we can check the unlock code with the help of your phone's imei number.Can anyone help me to do that? Please read and help me! I really need it!
Got a G7 when we signed for Cricket back in September 2019. Activated the phone at the time and made sure to use it occasionally (a day here and there over the course of several months) between then and June 2020 (typically we use the SIM in an iPhone, so I popped it out, made some calls, etc.). Contacted Cricket yesterday to have the G7 unlocked and they said it's only been active for 5 days and was not eligible.VidMateGiven that I activated the phone nearly 9 months ago, used the phone over the course of those 9 months (admittedly only occasionally) and paid my Cricket bill over those 9 months, I feel strongly that Cricket should unlock my phone.word counterThere's nothing in their policy that states I must use the phone daily for 6 months - but apparently that's what they mean by "active" in the following - "The device you want to unlock has been active for at least six months of paid service on that device." Given that I've paid the same amount to Cricket as someone who u
I have been a Cricket user for over 5 years but recently my voice mail box doesn't allow anyone to leave a message. I have a Apple SE which was replaced by an Apple store after it was damaged. The Apple store cloned the hardware from the damaged phone and says the new one works perfectly. It does, except for one problem - no one can leave a message in my voicemail box since the hardware was swapped. When I call voicemail it says no messages - so it seems to be set up correctly.I went to the Cricket store and they say it it not their problem (that means the girl doesn't know how to fix it). She says the number is not registered with Cricket even though normal data and voice (non-voicemail) work fine and the bills are paid promptly (automatically).Can anyone help? Or do I need to find a provider that delivers everything I pay for?
New customer. I can’t send pictures to anyone. Turning off MMS does prompt a “MMS must be turned on” error, but doing so doesn’t help. I have tried resetting network settings. Didn’t help. iMessages and text work. I have no place in settings to edit APN settings as I have with other carriers.iPhone 6, iOS 12.1.2
My daughter switched from a Galaxy S9 to an iPhone 12. She is no longer receiving texts from me (Pixel 3 also on Cricket). I wondered if it had something to do with RCS (called Chat Features in Google Messages). So, I turned it off on my phone and, sure enough, my text went through.I have had RCS enabled for quite some time and have not had issues sending to other iPhone users.That makes me think it’s something specific to iPhone 12. We did work with a Cricket customer service rep who had us update to the latest iOS and he also “refreshed the network” and had us restart the phone. Nothing has worked so far.Is anyone else having similar issues or has someone solved this problem?
A dear friend was in a terrible accident in a fall from his roof. He is now in rehab for memory loss and motor skills. He had a cricket account, which his wife suspended while he was in the hospital. During that time his iphone was also stolen from his wife’s backpack when she was visiting him in the hospital. They have purchased a new iphone and contacted cricket to get the number added to the new phone. Someone told her that Cricket owned the number and he couldn’t have it back. For some people this might be ok, but for Lynn, with major memory loss, this is devastating. Is there anything that can be done to give him back his old phone number? Thank you for your help.
I pay for the over $60 a month plan for everything and unlimited data yet I can NEVER come t to internet unless I’m at home connected to my local internet provider. This is very upsetting and I would like to speak with someone who can remedy this issues immediately! Can you tell me exactly what I’m paying for each month at this high rate while I can’t even connect to internet on my phone that I have serviced with you Crickett???????? Not a happy customer
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