+1
For both March 2023 and April 2023, my account was on AutoPay and a payment was made. Unfortunately, the lines were suspended both months. The second suspension was May 14th. Resolving the issue required calling, and each time there were charges for late payment and/or resuming of service due to the suspension.
Given this occurred twice please review the account for issues. What is needed to avoid this from recurring next month?
Best answer by jdor_Cricket
View original
+4
Hi
I’m sorry to hear about that experience. Our support team would be happy to look into this further for you and assist, as this does not sound right. Please, send us a private message to
+1
Hi,
I actually sent a message to @cricketsupport two weeks ago and I haven’t not seen a response. Could you ask someone to check it for me?
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.