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Activation fee charged - $25

  • 31 August 2019
  • 2 replies
  • 140 views

Hello,

 

Today I ported my number to Cricket Wireless and was charged a $25 activation fee at a store.

Could you please help me to recover this back?

 

 

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Best answer by Julie_Cricket 31 August 2019, 23:18

@sagnikrana  Thanks for taking the time to comment on our community forum! Activation fees are only waived when activating or porting your number online. Unfortunately, All charges and fees are nonrefundable. We apologize for any inconvenience this has caused. 

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Userlevel 2

@sagnikrana  Thanks for taking the time to comment on our community forum! Activation fees are only waived when activating or porting your number online. Unfortunately, All charges and fees are nonrefundable. We apologize for any inconvenience this has caused. 

Why do you have a upgrade fee when you know very well the customer is going to be getting your business dont make any sense. And I'm going to go to another phone company if this continues it dont make sense if I buy a new phone and get charged more I'm about done with it boost dont do this and many more that one to be specific they give free upgrades with little charge

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