I've had autopay set up for the past 5 or 6 years. It's never been an issue. Last month I see autopay didn't go through (although I'm unsure why). Today I wake up -- on Christmas -- to a phone that won't work. I look at my account and it has been suspended. Autopay didn't work as it should have this month either. Now they want me to pay an extra $15 to reactivate my SUSPENDED account. No ma'am! Autopay failed on Cricket's end. All of my info has been the same and never changed. Something's going on and I shouldn't have to pay a reconnect fee. Not happy right now, Cricket. I'm not happy at all. I need this issue resolved.
Best answer by jdor_CricketView original