Question

Billing Statement Missing


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Hello, 

My current month payment details are listed (Billing History > Bill & Payments).

 

For all previous 11 months I get “No transactions have been reported for this billing cycle” . Please see screenshot below. 

 

Please address this bug. 

 

 


3 replies

Userlevel 2
Badge +5

Hi @Biren and welcome to the Community Forum! Are you receiving the same messaging in the myCricket app? 

Badge +1

Hi @Marlena_Cricket I don’t see an option to see Billing history in myCricket app. I am on Apple IOS 15.5 and myCricket app version I am on is 3.0.9. 

 

FYI I did see mention of this issue on the community forum by different user as well. So this looks to be a bug on your end. 

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Here is the link to the forum discussion 

 

 

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