Billing Statement Missing

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My current month payment details are listed (Billing History > Bill & Payments).


For all previous 11 months I get “No transactions have been reported for this billing cycle” . Please see screenshot below. 


Please address this bug. 



3 replies

Userlevel 2
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Hi @Biren and welcome to the Community Forum! Are you receiving the same messaging in the myCricket app? 

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Hi @Marlena_Cricket I don’t see an option to see Billing history in myCricket app. I am on Apple IOS 15.5 and myCricket app version I am on is 3.0.9. 


FYI I did see mention of this issue on the community forum by different user as well. So this looks to be a bug on your end. 

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Here is the link to the forum discussion