Charged double for a phone plan

  • 18 August 2018
  • 1 reply

I was charged twice for a phone plan. I think it paid next months phone plan since it says I owe $0 Sept 17th.
I didn't want to do this. I have no idea why it did this. And dialing the Customer service does absolutely nothing with my problem.
Before you give me a phone number to call, I tried it. It will dial, then tell me to wait, then say I can't be connected and hangs up.

1 reply

Userlevel 4
Badge +2

Hey there! Welcome to the Cricket community forum and thank you for your post. We ask that you please PM us through our Facebook page ( or DM us through our Twitter page (@CricketSupport) as we can look into this issue for you. We look forward to assisting you.