Cricket is a Fraud and scam
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Did they ever help you? They were no help to.
THE ONLY THINGS I DONT LIKE ABOUT CRICKET IS THEY DONT OFFER ANY GOOD DEVICES AND THE DOWNLOAD SPEEDS ARE A SLOW 3MBPS DOWN ON THE UNLIMITED PLAN BUT I DEAL WITH IT THEY HAVE THE S9 BUT NOT THE S9+ AND PROBABLY NEVER WILL AND WE ALL KNOW THE S9+ HAS BETTER SPECS SO WHY NOT HAVE THE S9+ AND THEY FAIL TO GIVE ME WIFI CALLING BECAUSE MINE IS NOT A DEVICE SOLD BY THEM BUT OTHER THAN THAT I WOULD STAY WITH THEM THEY ARE ALOT CHEAPER THAN ANY OTHER CARRIER I HAVE THE EXACT SAME SERVICES THAT I HAD WITH AT&T AND THEY WERE CHARGING ME ALMOST $300 FOR 4 LINES OF SHARED UNLIMITED DATA AT THE SAME 3MBPS DOWNLOAD SPEEDS AND NOW WITH CRICKET I HAVE 5 LINES AND ONLY PAY 125 A MONTH AND ITS NOT SHARED UNLIMITED DATA AND I ALSO GET THE HOTSPOT FEATURE ON EVERY LINE YOU CANT BEAT THAT PRICE ANYWHERE ELSE IF YOU DONT WANT TO GET SCAMMED OR ROBBED DO EVERYTHING YOURSELF ONLINE TRY TO AVOID SPEAKING WITH PEOPLE YOU CANT UNDERSTAND AND NEVER TURN ON AUTOPAY JUST SUPPLY YOUR CREDIT CARD INFORMATION ONLINE ON TIME OF RENEWAL SATISFIED CUSTOMER HERE IVE INVITED MY FAMILY TO CRICKET AND THEY LOVE IT AND HAVE ALSO REFERRED MANY PEOPLE MY FIRST LINE COST ME $55 A MONTH MY SECOND LINE COST ME $25 A MONTH MY THIRD LINE IS ONLY $10 A MONTH MY 4TH LINE IS ONLY $10 A MONTH AND MY 5TH LINE IS $25 A MONTH ALSO THE WONDERFUL THING ABOUT CRICKET IS TAXES ARE INCLUDED TELL ME WHERE YOU WILL GET UNLIMITED EVERYTHING FOR $10 A MONTH UHMMMM NOWHERE THANK YOU
well in my opinion you are entitled a new phone that works and a month on cricket, since it was there sorry customer service. the way they respond to that problem will tell you crickets morals and values as a business. I admire your patents sir.
🤯
Don't buy a Cricket phone, get an OEM unlocked one.
I got a Cricket specific Galaxy S5 (back in the day) and it stopped receiving Android updates long before my wife's unlocked ATT S5 did (I got as far a Lollipop while she got Marshmallow. IIRC).
I bought a Samsung factory unlocked Note 8, and now I only have Samsung's horrible bloatware, not Crickets and Samsung's.
I was able to install MyCricket and Visual Voicemail from Google Play store, so I'm not missing anything, except the lack of future updates.
Now if Samsung would quit putting bloatware on my phone and blocking me from controlling many of the UI settings, I would be happy. It seems like you have to root a phone to actually own it, but some gaming apps won't allow installation on rooted phones.
Samsung makes beautiful hardware, but destroys the experience with their heavy handed software installations.
Sounds like an awful experience but have you tried doing some diagnostics to see if you live in a bad cell reception area? This blog tells you how to check your phone's signal strength. I've had Cricket for 2.5 years and I've never had any problems. There are many things that can screw up your call quality and data downloads so I recommend checking it out.
As I posted in the another comment, FYI, I switched to PureTalk USA, same ATT towers, same coverage, USA based Customer Support, and cheaper. Not being paid or getting a reward from PureTalk, I'm posting this to all my previous comments to let people know there's a decent alternative...
Billy Lovelace Jr on fb
Thanks for the tip!
You're seriously giving grammar advice, with that kind of spelling? It's YOUR, YOU and COULD... not ur, u and cud. Don't criticize someone for leaving out commas and periods when you're also leaving things out. How hard is it to type a few extra letters? Words make more sense when spelled correctly as well.
And, really, capital letters say you're angry or intent, but they don't literally make any sound. Give people a break! Angry people are entitled to capitalize.
They simply seem to have flat out stolen $200 from me. Ordered my phone over a week ago, still I wait. I've lost count of how many times I have contacted them only to keep getting the runaround. The way they conduct business is absolutely abhorrent. I would not recommend them to ANYONE.
Ted Briggs
Reviews
Review Type:
Seller
Apr 3, 2021
They have got the worst customer service I have run into with any company anywhere in 30 years.
I'm having issues even maintaining 3-g on my phone much less 4 or 5 G that the coverage area should support you can't get a straight answer in their customer support at all clearly it's some monkey sitting at a computer waiting for the computer to tell him what to say not listening to what you type at all not at all I just wasted two and a half hours trying to get the settings for the data connection because it is not functioning properly and was told after waiting 10 15 20 minutes for them to respond to their own statement let me have to drive to the store I don't hang on let me find the local store for you five minutes go by let me find a local store for you five more minutes go by so please hold oh and I'm looking for the closest store I run out of time I say please put anything you told me you were going to give me you didn't give me the settings you told me you were going to you didn't show me proof of a credit to buy a new SIM card that you said you would apply you didn't give me any information you said you were or than I ask for at all in 2 hours and I have to get in the shower please continue to respond I'm leaving the chato but I will not be able to respond as I have got to go I don't have hours and hours and hours to wait for you scare a new screen with no response 20 minutes later the person didn't read any of my begging begging I begged I begged to please send me the settings for both options you said you would send please send me the confirmation of said credit please send me the addresses of the stores I won't be able to respond but I will check back and what do they write oh geez I haven't heard you respond in a while. Are you still there well okay I set up an issue so you have a number with tech services and visit but you never sent me anything so I waited two and a half hours ruin my whole fucking day and I got nowhere so really shouldn't they pay me like 2 months worth of phone service at a better rate or give me a fucking phone it's crazy crazy how bad Cricket services customer service and this is from a customer of 15 years using an S5 Galaxy because I have too many parts to sell it and get a better phone but it should work. It's their issue and they drag their feet and cut their services and cut the stores and make you drive farther to find a store or get to one how many ways can it cost you to repair their problems although there are fewer places that will work with Cricket or excuse me with my Samsung Galaxy S5 anymore so at the moment I feel a little stuck I definitely feel like someone from cricket corporate out of calling pretty much kiss my ass and begged me not to be saying shity things because really this is just insane the world should know how much trouble they put you through to get their help and then don't even give you their help
Hello, thank you for contacting Cricket! We are sorry for any inconvenience this has caused. Can you message us to our Facebook or Twitter account. Please make sure to provide the wireless number and 4 digit pin in a PM for Facebook or DM for twitter. Below are the links to the accounts:
m.me/cricketnation or @Cricketsupport
You and cricket are lying frauds who care nothing for providing g the service you "sell" !!!
Me too! The day after I paid what the agent told me to pay they turned off my 5 lines telling me I still owed $25. I have a screenshot of my account from a minute after I paid showing a 0$ balance. They told me I was lying and refused to turn my service back on. I'm done with them. It'll cost me an extra $100 this month to leave now, but I'm willing to pay it to get away from cricket. Get out before they get you...
I had this happen back in January, had screen shots and everything. Had paid my bill around 10:30 on the night before due date, it had processed according to my bank, it THEIR service was 'down'.. we're talking phone systems, online chat, EVERYTHING. (Somehow my payment was processed, though🙄.) THEN, they hit me the next day with some double payment, saying it didn't procees, AND A LATE FEE! I never did get the refund ty promised, only a $15 credit for the late fee. I should have just switched beck in January. Also, I'm having huge issues with the EBB plan, I'll include my thread I posted today regarding THAT debacle, if anyone is having a similar issue. Would just appreciate someone with some positive feedback, 'cause I'm certainly not getting it from Cricket
Me too! The day after I paid what the agent told me to pay they turned off my 5 lines telling me I still owed $25. I have a screenshot of my account from a minute after I paid showing a 0$ balance. They told me I was lying and refused to turn my service back on. I'm done with them. It'll cost me an extra $100 this month to leave now, but I'm willing to pay it to get away from cricket. Get out before they get you...
I had this happen back in January, had screen shots and everything. Had paid my bill around 10:30 on the night before due date, it had processed according to my bank, it THEIR service was 'down'.. we're talking phone systems, online chat, EVERYTHING. (Somehow my payment was processed, though🙄.) THEN, they hit me the next day with some double payment, saying it didn't procees, AND A LATE FEE! I never did get the refund ty promised, only a $15 credit for the late fee. I should have just switched beck in January. Also, I'm having huge issues with the EBB plan, I'll include my thread I posted today regarding THAT debacle, if anyone is having a similar issue. Would just appreciate someone with some positive feedback, 'cause I'm certainly not getting it from Cricket
Cricket, you're totally full of bullsh*t. I'm not only on SSI (so I absolutely qualify, but received initial notifications about this program from the SSI/government side of things, encouraging me to apply), I've being trying for OVER 6 MONTHS and keep getting the run around from Cricket. ALL THESE MONTHS SHOULD HAVE BEEN DISCOUNTED! I was even going to switch services at the beginning of the year (literally January '21), but Cricket assured me that if I stayed things would be processed accordingly; they were just 'backed up' due to demand. I'm thinking for those like myself especially, 2ho KNOW that they've been approved for the program, it's time for a little FCC/class action lawsuit time Seriously, anyone else interested? If you have your approval, let me know:
@fltrbyzrfree
@MissyGaileva
fltrbyzrfree@gmail.com
Says an employee from Cricket, lol!
I bought a cricket phone 6 weeks ago if I'm a cricket store. It's the Moto g power. I have four gigabytes of RAM and 64 gig of storage. I'm paying $60 a month for the unlimited plan plus HBO Max. I get four to five bars reception at my house.
I have the internet speed meter app and I'm showing typically less than 10 KB/s, that's a fraction of 1 mb /s. The latency is so bad that I sometimes wait up to a minute for a browser page to load on my phone. Not talking about complex browser pages.
Yes, I am interested in a class action lawsuit against Cricket. I am also going to file an FCC complaint, although I am not going to hold my breath on that. The regulartory capture in this industry is terrible. The cell companies own the FCC like big pharma owns the FDA and the CDC.
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