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CRICKET IS WORST CUSTOMER SERVICE EVER!!

  • 5 August 2023
  • 1 reply
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So I had $20 come out of my account that I was not aware of that it said a system error had happened so it wasn't going to charge it and I tried to get a refund back from cricket for a measly $20 but it was important to me because it was the last $20 I had however cricket being the multimillion dollar company they are refused twice to deny my refund even though it gave a system error it washed not my fault on both  two 10 dollar transactions as well the supervisor that I spoke with at the end on the third time I called hung up on me when she told me that they were not going to honor my refund I've already messaged corporate but I am going to go everywhere and anywhere and post how awful cricket is as much as I can until this is resolved

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Best answer by Marlena_Cricket 8 August 2023, 02:12

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Hi @jlewis9116 and welcome to the Community Forum! The payment posted in the account is treated as an advance payment that can be applied to your next month's service. Amounts paid for Service Charges are non-refundable, and account balances are not transferable, refundable, or redeemable for cash. Please review our Terms & Conditions of Service here: https://www.cricketwireless.com/terms

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