My prolonged struggle with Cricket Wireless customer service today has left me deeply exasperated. Despite investing over two and a half hours conversing with five different representatives and supervisors, their incessant interruption and eventual abrupt disconnection of the call have amplified my frustration. I've decided to transition to Verizon due to enduring issues such as delayed texts and consistent performance glitches. However, Cricket is asserting that my personally owned, outright purchased iPhone XR cannot be unlocked before six months from its activation date, citing obscure clauses within a purported "contract" that I vehemently rejected in the first place. It's akin to holding my asset hostage, reflecting the alarming inefficiencies of their organizational management. My advice: steer clear of Cricket Wireless!
Best answer by ChristopherSView original