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empty store when trying to pay bill!!

  • 24 March 2022
  • 2 replies
  • 42 views

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I would love to know who is going to reinburse me the time and gas money I have now wasted by driving to the columbia ave, Lancaster pa store to make my cash payment only to stand inside of a completely empty store for 10mins and never seen an employee and ran out of time on my break so had to leave without reaolve. Now I have wasted the only time I had to make my payment before my due date and drove the 30mins to store and wont have a chance to make it back there again before my phone gets suspended.. Who is going to fix this situation??? Ridiculous customer service!! Totally unacceptable

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Best answer by ds329a 25 March 2022, 00:32

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2 replies

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Im curious as to when you will be messaging me about this? And through email or????

Userlevel 1
Badge +4

Hi There! We're very sorry to hear about your recent store experience at our Authorized Retailer location. We strive to provide a helpful customer experience, and we apologize that you didn't receive smile-worthy service. We would be glad to assist your further, we will message you. 

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