Cricket is by far the best value I’ve ever had for my family and I. The cost for service is extremely reasonable, no issues bringing our own phone and unlimited text, talk, and Internet.
I have no plans to change service any time soon, but I recently found out that we can get partially reimbursed for our cellphone through my work -- but where is the billing statement!? All I have is a generic looking text or I can go online and see a mystifying list of 0 charges ending with an eventual one that is my actual bill.
If I go on the app, I can see the charge in bigger green letters, but still not transaction value or details of the plan. What gives? How am I supposed to get reimbursement this way? I see a lot of other posts about billing statements and a distressing suggestion to go to customer service every single month one by one by one to get a billing statement… how can that be considered OK? This can’t seriously be something Cricket overlooked can it?
Best answer by ChristopherSView original