Question

I NEED A DETAILED BILL

  • 23 January 2021
  • 10 replies
  • 439 views

IF I AM A CUSTOMER AND REQUEST A DETAILED BILL I SHOULD BE ABLE TO GET ONE!!

EVERY OTHER PHONE COMPANY LISTS THIS IN THEIR ACCOUNT MANAGEMENT AND SO SHOULD CRICKET.

PLEASE MAKE THIS HAPPEN!! I HAVE SEEN MANY OTHERS REQUEST IT AS WELL WITH NO ACTION TAKEN. 


10 replies

My phone 1 415 676 7871, can I have a detail billing with ADDRESS? 

NO

 

Userlevel 2

Hi @chrisco7 & welcome to the Community Forum! We appreciate your feedback. Please contact our Digital Care Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for assistance with your statement request. Thank you for choosing the #CricketNation!:hugging:

Userlevel 2

Hi @Ming Siu & thank you for posting on the Community Forum! Please contact our Digital Care Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for assistance with your statement request. We also suggest that you delete your post containing your phone number for privacy reasons. Thank you for choosing the #CricketNation!:hugging:

 

 

 

 

This is exactly what I was looking for! Awesome!!

Is there a link i still have no luck

Yeah,  but they're not gonna give you a bill with your Address on it either way.  I tried to add mine in with adobe, but they didn't accept it where I tried to send it. 

I feel like the BBB needs to hear about this company. How do you not have an itemized Billing statement for your customers nor a reliable customer service department? I own my business and use this godforsaken phone service for my cell service. Thinking it would help me save some money and be an easy deductible for tax purposes.  HAHAHAHAH boy was that a misguided thought process. I can see the IRS Audit already.

1) I cant tell yall how many “Customer Service” Reps. I have cussed out. There is no point calling them because they cant seem to understand any issue you present to them anyway, or, vis versa. 2) I have yet to find and/or obtain a service reception level higher than ~3 bars, so most customer service calls are either dropped or so laggy that I eventually give up on said call and (with a hope and a prayer ,and unprofessionally) resort to texting. 3) Now this pi$$ poor, unreliable, money sucking “Cell Provider” cant even bother to do the one thing most customers would require. Then have the audacity to have state in the “Ts&Cs” that you will NOT give access to MY detailed usage records nor provide me a monthly bill for tax purposes?! Then wants to provide me with a less than adequate 3Mbps unlimited plan. Wow am I kicking myself for this monstrous foul up. Im now thinking I would have much more prefered Sprint or Verizon butt racking me with their outrageous service charges, at least then, I would have something the show for my sacrifice. I will definitely do my homework when looking for a reliable data and service provider going forward… Cricket Wireless is the biggest Fing joke!!!

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