I tried paying my phone bill on 01/11/23. It kept saying error for some unknown reason yet to my surprise, the following day I saw that my card has 5 pending charges from cricket of $118 each and my phone was disconnected. The money has been taken out of my account although it says pending. I paid using a PayPal debit card and Paypal said that they are unable to help until 30 days have passed. That I needed to reach out to Cricket to have this resolved. I have tried reaching out multiple times the last few days, sat on hold for a long amounts of time and then have gotten hung up on each time. This is a last resort effort to get help. Hoping someone at Cricket can help.
Best answer by ds329aView original