I was charged THREE TIMES and my service still wasn't restored!

  • 1 March 2023
  • 1 reply


I forgot to pay my phone bill, like a lot of people do, so I called to restore my service. I found out how much I owed and I went to the my cricket app to pay my bill. Instead of restoring my service, Cricket took out THREE payments for the amount. On top of that, my service was NOT restored. How do I get my money back and by get my money back, I mean get my money back TODAY.


Best answer by CD_Cricket 1 March 2023, 18:19

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Hello @ascales85! We are sorry to hear this. Please send us a PM @CricketSupport with your phone number and details of the issue. We can look into this for you.