Lost my job due to phone records policy

  • 6 October 2022
  • 5 replies

Badge +1

My employer requested my phone records for the month of Sept 2022 and I had 45 days to get it.


Cricket customer service told me the only way to get this information I would need a Subpoena.


What is a Subpoena?


It is not a simple letter you just go to the court house and get.


You need to hire a lawyer by the hour to get you a court date, for which you will have to pay all the court fees. Once you get your court date, you got to explain to the judge why you need the Subpoena, at which point he will award one for the lawyer to submit to ATT and at that point ATT has 30 days to reply, either to deny the request or send you the documents. You need to know exactly who the subpoena needs to be served to, if you serve it to the wrong the department you will get nothing.


The conclusion, a subpoena to generate documentation is not a easy process that you can do yourself, you will need legal assistance and it will cost you a lot of money, just to have access to your own records.


Unfortunately for me, I do not have the money or the time limit to go that route and about 15 days away from not having a job, thank you Cricket.


And for all of you out there enjoying the $60 cricket plan, realize that you find yourself in a personal car accident where they have potential doubt that you were on the phone, you might be sleeping in Jail for quite a while until that subpoena business gets resolve.


My advice to all of you, avoid all these little companies, bite the bullet, and get yourself into a contract where you will have all the access to all your information.


I am about to loose a career job with a company that I have been a long time and I was about 10 years to retire from, all that down the drain for a freaking phone record log.


Best answer by CricketSupport 7 October 2022, 03:17

View original

5 replies


Losing a job over something like this must be really tough, and I can imagine how frustrating it is. It's not fair that you're being blamed for something that's not even in your control. I wish there was an easier solution for you.


Dealing with phone records can be a real pain, especially when it comes to getting a subpoena. It sucks that it's such a complicated and expensive process, and I totally get why you wouldn't want to go through all of that, especially if you don't have the time or money for it.

Badge +1

I'm really sorry to hear about the challenges you're facing with your job and the phone records situation. Dealing with legal matters and complex processes like obtaining a subpoena can be incredibly frustrating and time-consuming. It's unfortunate that you're caught up in this situation.


Wishing you the best in navigating this difficult situation and finding a way forward.

Badge +5

Hi @poder2k. As part of our efforts to provide low-cost best in class service we do not currently provide detailed billing or call records. Some call records can be obtained by contacting the AT&T Global Legal Demand Center at 800-635-6840. Please note there may be a fee to obtain these records.