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Mobile Hotspot order pending

  • 13 June 2022
  • 2 replies
  • 753 views
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I ordered more Hotspot data for my phone through the app which I do all of the time. Usually, it takes 5min or less for it to process but I now have run out of Hotspot data and it's been over 24hrs with no signs of getting corrected. How do I fix this issue? 

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Best answer by James_Cricket 14 June 2022, 00:41

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Hello @Slushtin6! We appreciate you for reaching out to us via our Cricket Community Forum. We are happy to assist you with the additional hotspot data on your account. For further assistance, be sure to reach out to our Support team @CricketSupport 😀

Remember to always mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will help other users find this information too!  Use the Kudos Button to offer a thumbs-up for good content.
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What was the fix here?! 

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