I ordered a phone online using my progressive leasing account but had an issue signing the lease so my order was canceled. It still says I have an order processing and won't let me make any changes to my account on mycricket and when I try to start the purchase again it says for me to activate my phone first. If the order was canceled how am I supposed to activate a new phone?
Thank you for commenting on the Community Forum!
To fully resolve this issue, we’ll need to get a look at your account. Please contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for additional assistance. 
+2
I had similar issue, and everything was fixed pretty fast! Huge thanks to the costumer support
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.