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overpayment

  • 3 November 2022
  • 3 replies
  • 729 views

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The my cricket app was actually odd when I went to make a payment and I accidentally payed my bill twice I was just wondering can you give me a refund or do I let my bank know and they can refund that money 

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Best answer by Marlena_Cricket 4 November 2022, 00:58

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Hi @katyg1021 and welcome to the Community Forum! We’d be happy to refund your duplicate payment back to your card once we’ve verified that it has posted on our end. Shoot us a private message @CricketSupport and include the name on your account and your wireless number.

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Hello I overplayed on my account by accident and the extra money is needed to pay for a funeral. Please help . 

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I tried to get a refund but was told no even under the circumstance that the funeral is for my child . 

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