pissed customer

  • 11 April 2023
  • 1 reply


Bought a phone March 22nd was delivered March 23rd the shipping box and the iPhone 14 pro max box but NO phone. I have filed a claim with UPS and cricket is saying they can’t and won’t send me a new phone that has been paid for already. Cricket is going to be sued at this point!!!! This is ridiculous. 


Best answer by jdor_Cricket 12 April 2023, 03:09

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Userlevel 4
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Hey @brittanyleeanne8538 !

I’m sorry to hear about that experience. Our support team would be happy to investigate this further and assist. Please, send us a private message to @CricketSupport with your wireless number, name on the account, and order number for further assistance.