service suspened with auto payon

  • 22 August 2021
  • 1 reply


My service was suspended even though I have auto pay on. I made no changes to my account in the last 6 months and there are no issues with my card that the auto pay is set up with. why did this happen

1 reply

Userlevel 3
Badge +1


Hi @HectorHG !


Our support team would like to look into this issue further for you. Please reach out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue, wireless number and full name on the account for further assistance.