My service was suspended even though I have auto pay on. I made no changes to my account in the last 6 months and there are no issues with my card that the auto pay is set up with. why did this happen
Best answer by jdor_Cricket
View originalMy service was suspended even though I have auto pay on. I made no changes to my account in the last 6 months and there are no issues with my card that the auto pay is set up with. why did this happen
Best answer by jdor_Cricket
View original
Hi
Our support team would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue, wireless number and full name on the account for further assistance.
You are not alone, I have the same issue. It is unacceptable !
I filed a formal complaint with the FCC. I can't wait to see what they have to say. They cost me a bunch of money bc I missed out on over a week worth of pay. So ya. Fairshakes is getting a call in the AM bc my phone been suspended my bill was due on the 26 of last month and tomorrow gonna make 10 or 11 days. Plus I missed a week's worth of doctors appointments and I have 4 appointment s a week where they call my the day bf to let me know when to come in. Nobody wants to give me a solution to my issue so I'm gonna make them awnsers. I've already got the confirmation email from the FCC. Cricket will get 30 days to respond.
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