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upset with cricket customer service

  • 7 December 2021
  • 3 replies
  • 84 views

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My phone has been suspended because they had me due a bridge payment until they resolved my issues that was not my fault when this started Nov 27 when I set up EBB program and was told my bill was 40 due on the 29 of Nov went to pay it shows up 90 dollars I called to they had me due a bridge payment of 50 and said they would have it all resolved before Dec 6 and here it is 12/7/2021 no service and now it says I owe 105 wow just wow and plus I lost my HBO max all

 

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Best answer by jdor_Cricket 8 December 2021, 00:48

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Also I now have to download calling app  and text app to be able to do my job. And let's not forget my cricket app says it can't connect to server and I have uninstalled and reinstalled still same issues

Userlevel 4
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Hi @Mgoodroe9618 

We’re sorry to hear about that experience. Our support team would love to look into this further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue for further assistance.

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It has finally been resolved as of 330 pm cst today

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