Hey Cricket Nation,
Over the past few months, we have seen an increase in questions concerning Cricket’s proposed 3G shutdown. Question like, “Will my phone stop working?” or “Will my rate plan change?” In hopes of giving you some answers to those burning questions and more, we decided to write out a short blog post about it.
Why is the Cricket 3G Network shutting down?
We don't like to think of it as shutting down. We see it as the network getting better for our customers. This shift will mean faster, stronger, more reliable service for customers who currently use services on the 3G network.
Will I need to get a new cell phone?
I too am always looking for a reason to buy/switch out my phone to a newer device. This may not be the case for you. If you have a High-Definition Voice-capable (HD Voice-capable) device that is compatible with Cricket’s HD Voice network, congratulations you can keep your phone. If you don't, you will need to buy a HD Voice capable phone that works on the Cricket HD Voice network. Don't know if your phone is compatible? Click this link to check its status.
When will the 3G Shutdown Begin?
Soon. Really soon. How soon? February 2022. If your phone will be affected you should have received texts and emails alerting you to any possible new changes. Like this customer, who received an offer to get a new phone because of the pending shutdown. Aside from the need to change phones if it isn't compatible with the changes, customers with non-HD voice phones that are enrolled in auto pay may be affected as well. Alerts are being sent to those customers warning them of any changes to their account.
Ok, that's three big questions and three answers. Do you have 21 more questions like 50 Cent about the 3G Shutdown? Visit this link where we will attempt to answer all of them.
Thanks for reading and as always, thanks for being apart of the Cricket Nation.