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Cricket Wireless Offers the Ad-supported Tier of HBO Max for Free to New and Existing Customers on the $60 Unlimited Plan

  • 20 August 2021
  • 39 replies
  • 5599 views
Cricket Wireless Offers the Ad-supported Tier of HBO Max for Free to New and Existing Customers on the $60 Unlimited Plan

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Success!

Either the IT wizards did something behind the scenes or it just decided to start working. Either way, I tried logging in a few minutes ago and the problem was gone.

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Anyone find a way to fix this? I still get the same message saying “Can’t Verify Your Subscription 


I’ve been in touch with chat support on FB and through the company site, they haven’t been able to fix it yet but they did elevate the ticket to the IT department. Seeing this problem come up with multiple people is comforting though, as it means it isn’t an isolated issue and will receive more attention.

I’ll let you all know what happens.

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Anyone find a way to fix this? I still get the same message saying “Can’t Verify Your Subscription 

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I’ll try contacting support when they’re open tomorrow. I’ll post the results here.

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I just signed up and was looking forward to use this, but I’m receiving the exact same error - "Can’t Verify Your Subscription - It looks like your Cricket Wireless plan may not qualify for HBO Max."

 

Someone help, please? For $60 I kind of expected things to work.

What I did was signed into my cricket account from the website or the cricket app.  Then click on the activate word and follow those steps 

 

if it keeps saying it can’t verify your sub, go to your browser history and delete any entry showing you visited the website 

Then sign back in and try it using that new website instance to activate it 

 

I know that works bc it’s how I got it to verify mine 


Did that already. It still fails. Maybe it just takes a day or so for the info to propagate into their servers?

 

tried to activate HBO Max via Amazon firestick and the HBO app and received the same error message when the app tries to authenticate the plan. There is no clearing of any cache that makes the issue go away for me. 

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I just signed up and was looking forward to use this, but I’m receiving the exact same error - "Can’t Verify Your Subscription - It looks like your Cricket Wireless plan may not qualify for HBO Max."

 

Someone help, please? For $60 I kind of expected things to work.

What I did was signed into my cricket account from the website or the cricket app.  Then click on the activate word and follow those steps 

 

if it keeps saying it can’t verify your sub, go to your browser history and delete any entry showing you visited the website 

Then sign back in and try it using that new website instance to activate it 

 

I know that works bc it’s how I got it to verify mine 


Did that already. It still fails. Maybe it just takes a day or so for the info to propagate into their servers?

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I just signed up and was looking forward to use this, but I’m receiving the exact same error - "Can’t Verify Your Subscription - It looks like your Cricket Wireless plan may not qualify for HBO Max."

 

Someone help, please? For $60 I kind of expected things to work.

What I did was signed into my cricket account from the website or the cricket app.  Then click on the activate word and follow those steps 

 

if it keeps saying it can’t verify your sub, go to your browser history and delete any entry showing you visited the website 

Then sign back in and try it using that new website instance to activate it 

 

I know that works bc it’s how I got it to verify mine 

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I just signed up and was looking forward to use this, but I’m receiving the exact same error - "Can’t Verify Your Subscription - It looks like your Cricket Wireless plan may not qualify for HBO Max."

 

Someone help, please? For $60 I kind of expected things to work.

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New and existing Cricket customers on our $60/mo. unlimited plan, will now have access to their favorite shows and an extensive collection of new and original programming directly to their device for no additional charge.

 

DGCustomerFirst

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We too get this error.  We are on the family planning, 4 phones for like $125 a month.  

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Hello there I too am having issues with this offer. I have two $60 unlimited plans for $90 and I’m receiving an error when attempting to login, following the exact steps provided. The message I receive says ‘it looks like your Cricket Wireless plan may not qualify for HBO Max. I contacted Cricket Wireless telephone support and the agent said I have nothing more to offer other than what the website says. I contact support via Facebook messenger yesterday, which was a much more pleasant experience, and I provided details and screenshots of the problem. They told me there was an issue and they are working with the team to get this resolved. I’m wondering what that means.  For those of you that have access to the new offering with HBO Max, enjoy. It may be a while for me and I may have to play catch-up. 

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It was resolved for me a few hours after I posted this 

 

I signed in through the cricket website and all went well 

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Ive been on the phone with cricket for over an hour because the sign in to hbo max isn't working they have no idea as to why they've had me try everything they can think of which most of tbe things i already tried, if anyone knows what the fix is please post the solution 

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It will be nice when this becomes available but as of now there is >no< cricket wireless option in the list of providers after you click “don’t allow” on the tv provider prompt 

 

I’ve deleted the hbomax app 8x and reinstalled it 

 

there is no cricket wireless option on the provider list I’ve been looking for since 8 am today 

 

edit:  list updated just now to include cricket but “can’t verify sub” is the current buggy bug! 

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