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29 Topics

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DearDanteExtra
posted in Community Blog

Dear Dante - The Debut Column

Dear Dante, I’m back in college, my grades are good, and my favorite holidays are around the corner. I should be happy but I’m not; I’m miserable! Thinking about spending time this fall with family and friends just makes me miss my Juliet. Dante, I now know that Juliet is my true love. Sadly, when she was mine I took her for granted, deserting her on Saturday nights and ignoring her lonely texts. Finally, she kicked me to the curb saying, “Hasta la vista, baby.” In my mind’s eye, I can still see her ponytail bouncing behind her as she walked out of my life. Now she’s studying in Italy and I’m stuck here in the States. I’ve texted her my irresistible love poems. I’ve tried calling to plead with her to take me back. But my texts are undeliverable and my calls will not complete. My situation is dramatic. Dante, please help me contact Juliet! Signed, Desperate Romeo Misses Juliet       Dear Desperate Romeo, I’m glad you wrote because I can tell you’re sincere but you need a

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D
1 year ago
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sm824nEmployee
posted in Community Blog

Introducing "Dear Dante"

Get ready for your close-up, Cricket Nation, because you’re about to have a brush with fame.  Hollywood luminary and Cricket celebrity spokesperson, Dante, will be appearing right here on the Community Forum. It’s a little-known fact that when he’s not starring in a Hollywood blockbuster or Cricket commercial, Dante pursues his passion for helping people. So when Dante pitched an advice column where he’d help customers use Cricket’s products and services to better their lives, we knew just what to say. “Yes please!” Look for the “Dear Dante” column on the Community Blog. That’s where Dante will answer questions and offer sage advice to those who want his help getting more from their Cricket service and more out of life.   Would you like advice from Dante? Send a private message to DearDante. He’ll respond to selected messages on the Community Blog.   To send a Private Message: Select Users in the search drop-down, type “DearDante,” and tap Send this user a private messag

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3 years ago
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sm824nEmployee
posted in Community Blog

iPhone XS and iPhone XS Max arrive at Cricket Wireless on Friday, 9/21/18

iPhone XS and iPhone XS Max are the most advanced iPhones ever, taking the vision for the future of the smartphone to a new level, featuring stunning 5.8-inch and 6.5-inch Super Retina displays that offer remarkable brightness and true blacks while showing 60 percent greater dynamic range in HDR photos. iPhone XS and iPhone XS Max bring an improved dual camera system that offers breakthrough photo and video features, A12 Bionic chip with next-generation Neural Engine, faster Face ID, wider stereo sound, longer battery life, splash and water resistance,* the most durable glass ever in a smartphone, a beautiful new gold finish that joins silver and space gray, and introduce Gigabit-class LTE for even faster download speeds.** iPhone XS Max offers a more immersive experience with over 3 million pixels for videos, movies and games, offering the largest display ever in an iPhone. Both phones introduce Dual SIM to iPhone through the use of a nano-SIM and digital eSIM.***  For more detai

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1 year ago
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sm824nEmployee
posted in Community Blog

Cricket Roaming in Mexico Just Got Easier

Q: Why are you making these changes?We regularly review plans and features for operational and competitive reasons. Q: How are you letting customers know about these changes?We began communicating directly to customers starting on July 13, 2018 about these changes Q: How will these changes impact customer experience when roaming in Mexico?Eligible customers will now be able to use their Cricket Wireless service in Mexico just like they do in the U.S. This change lets customers stop worrying about penalties for using more than 50% of their Cricket Wireless service in Mexico. Q: Why are you calling out Metro PCS in your advertising?Check out Metro’s Unlimited Service terms and conditions and you’ll see why.  (Background: Metro requires customers living in the U.S. who roam in Mexico to have the majority of their usage on their U.S. network and service is subject to termination if their customers exceed this limit. This means no service and potential loss of their phon

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Julie_Cricket
2 years ago

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