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Dear Cricket customers, If you have one of the two devices listed in the title, you may be experiencing issues with the My Cricket application crashing while in operation. We are working with the OEMs (Motorola & LG) to fix this issue. Below are options to use in lieu of the My Cricket app. Motorola After speaking with the manufacturer, we advise customers to use "My Account Online" to perform account tasks and not factory reset their device. Motorola is currently working on a fix but will not have it ready for 2-3 weeks. Our app dev team is researching if there is anything we can do in the meantime to help with this issue. LG Our technical teams are still researching issues regarding this device, since we havent been able to validate excessive crashing of the app on the K8. If you have issues with the My Cricket app while on the K8, please access your account functions via "My Account Online." Thanks!
Some come to the Cricket forum to get help with their account issues. Others come to read the pros and cons for selecting a new cellphone. Well now you can earn points and prizes for doing those things and more by increasing your engagement within the Cricket community. The more you engage, the more opportunities you have to earn points & win prizes. Moderators will be keeping an eye out for those that are being helpful to other community members and rewarding them for solutions that help others to fix their problems. Ranking: You are the star of the show on the Cricket forum. Your insight, questions, and passion fuels participation throughout the community. Our revised ranking system reflects your star-studded journey towards stardom. Every new member starts off as a fan, eager to watch and find an answer to their pressing questions. Only through active participation in the forum can a member move up from a fan to direct contributor and fi
Dear Dante, My mom is turning 60. What a milestone! I want to show her how much I love and miss her on her big birthday and that’s my problem. What can I get a woman who says she doesn’t want anything except to know that her children are happy, healthy and living a good life? I can’t take my kids to visit her, bake her a cake or cook her a special meal because she’s in Mexico and we live in Chicago. Dante, help! How can I show my mom that, even though I can’t be with her, she’s always in my heart? Signed, Mama’s Boy Dear Mama’s Boy, I’m all grown up but I still know a thing or two about making Mama Dante happy! When it comes to letting her know I care, there’s no better way to do that than to stay in contact. So here’s my advice for you. Erase the distance between Mexico and Chicago with a Cricket phone and service for your mom. Because you’re a Cricket customer, you have the unique ability to Add A Line and send a Cricket Smartphone to your mom in Mexico so she and your family
Get ready for your close-up, Cricket Nation, because you’re about to have a brush with fame. Hollywood luminary and Cricket celebrity spokesperson, Dante, will be appearing right here on the Community Forum. It’s a little-known fact that when he’s not starring in a Hollywood blockbuster or Cricket commercial, Dante pursues his passion for helping people. So when Dante pitched an advice column where he’d help customers use Cricket’s products and services to better their lives, we knew just what to say. “Yes please!” Look for the “Dear Dante” column on the Community Blog. That’s where Dante will answer questions and offer sage advice to those who want his help getting more from their Cricket service and more out of life. Would you like advice from Dante? Send a private message to DearDante. He’ll respond to selected messages on the Community Blog. To send a Private Message: Select Users in the search drop-down, type “DearDante,” and tap Send this user a private messag
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