account suspended

  • 11 April 2021
  • 1 reply

Why is my account suspended and no way for me to fix when auto pay charged my bank account? I don’t get it and it’s very aggravating! There’s even a $55 credit showing on my account after paying the $90 monthly fee. I’m stuck at home with no internet now and my job depends on me having internet service. So tired of this. Something similar to this happens almost every month 

1 reply

Userlevel 4
Badge +4

Hi @Cthweatt1 

Thanks for posting. We’re saddened to hear about your experience, we would like to review this further for you. Please reach out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue, your wireless number, and full name on the account, so that we can authenticate your account and review this for you.