Account suspended

  • 22 August 2020
  • 2 replies

Today Cricket suspended my account for being 1 day late on a $10 charge. My autopay did not update to reflect the change, nor was I notified that I had a $10 balance. I run a business and my husband needs to be able to call his work. I need reliable service. I will be switching carriers as soon as I find one.

Best answer by James_Cricket 23 August 2020, 00:49

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Userlevel 4
Badge +5

Hello @CRoy30! Welcome to our Cricket Community Forum and thank you for your post. Please know that anytime there is a later payment, Cricket will charge a reactivation fee. We are happy to review the details of your AutoPay. For further assistance on this, feel free to reach out to our Cricket Wireless Support team via Facebook or Twitter for further assistance. 


If my account is suspended will my calls go straight to voicemail or will I show up disconnected