Bought a new phone

  • 1 October 2019
  • 4 replies

So i ended up buying a Samsung galaxy s9 and added it my current account. Is it possible to have my current phone taken off of the account and just keep my new one on? Or do i need to cancel out my entire account? Would there be any fees?

Best answer by Bulldog 1 October 2019, 17:58

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4 replies

Userlevel 4
Badge +5

@MomoiroYuuki Can you clarify what you're trying to do? Are you just trying to change phones on your number or do you have an account with more than 1 line and wanting to cancel one of them?

I bought a galaxy s9 for $274.99 if you added another line. I already had an account with cricket, but if I activate the phone, I'll have two lines. I only want the galaxy s9, and want to cancel my other line. I'm wondering, because i never went through this, will it be possible to cancel my old line?
Userlevel 4
Badge +5

@MomoiroYuuki Yes. You can cancel either one of the lines and keep the other. As far as I know there is no charge to do this. 

Userlevel 4

@MomoiroYuuki  Hi there, @Bulldog is right you can cancel your line on that account and still keep the other line on that account. To cancel the line you must call customer care at 1-800-CRICKET!