Called because Cricket did not send a email confirmation for my ordered phone

  • 28 April 2021
  • 3 replies
  • 43 views

I used the Cricket Chat help this evening to find the confirmation number to check the status of my order because the website did not send me an email after my order when I ordered Friday. While waiting for a CSR epUPS delivered my phone shortly after 6pm. I told the CSR rep the phone had just arrived so she ended up helping me activate the phone. She was patient and kind

it was a good experience, thank you Stella.  Thelma F. 


3 replies

Userlevel 3

Hi @rolf76 

Thank you so much for sharing your experience. We’re happy to hear you had an awesome experience with Stella. :heart_eyes:

Then, we'll send a shipping confirmation email when your order ships. If your number transfer is not confirmed, follow the link in the email and update You can also track your order online using your order number and telephone number.

 

PrepaidCardStatus

Thx for information 🙂

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