can't call or get calls or voicemail

  • 1 March 2019
  • 1 reply
  • 135 views

Phone service on HTC Desire 510 (Android 4.4.2) was fine as of Wed 27 Feb 19 432pm. Phone rang, went to voicemail, I checked voicemail, and sucessfully dialed out, left voicemail.

754pm recvd vmail notification, tried to retrieve, dialer immediately terminated the attempt. This is still happening as of 310pm Thurs 28 Feb.

All other functions work perfectly! I can send/recv SMS, access the web, stream video WITH NO SLOWDOWN OR STUTTERING!

BUT the PHONE WON'T DIAL OR RECEIVE CALLS OR VOICEMAIL!

Calling in only rarely gets to my vmail greeting, mostly getting 'customer not available' vmsg.

Since visiting 2 Cricket shops, my phone still doesn't work, and I am typing this to this forum on that very phone.

1 reply

Userlevel 4
Badge +5

Hello @ed323uscricket

If you're still having issues please reach out to our support teams via phone, chat, or social media.

 

Reply