I can't remember my security question i need it to sign in into my account, because i forgot my password.
You also have the option of asking for a one time temporary code to be sent to your phone if you go in the store. The account must be in your name and you have to have your phone with you when you go in the store so you can receive the code on your phone and you have to have your ID also to verify your the account holder then you can change your account PIN
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