Cant log into account....


When I try to login to my cricket wireless account it pops up saying you can't access this page or something invalid. Customer service had me create a new account but it stil does the same thing with the new login info.

this is beyond dumb


Best answer by Marlena_Cricket 9 May 2023, 01:04

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2 replies

Userlevel 3
Badge +5

Hey @Rubberman, are you using a VPN? If so, disable it. Not sure if you’re trying online or in the app, but if you’re online, try another web browser or clear your cache/cookies. Hope this helps!

Userlevel 3
Badge +5

Hi @Rubberman and welcome to the Community Forum! Feel free to send our team a PM to @CricketSupport if you still need assistance. Be sure to include your wireless number, your myCricket account username, and the error message you’re receiving.