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Close my account with cricket from the UK

  • 20 August 2022
  • 1 reply
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Hello!

So I bought a cricket phone while I was in the US (because they wouldn’t let me just get a SIM) to use while I was there. Unfortunately on returning to the UK, I thought I would be able to easily log in online and close my account. Not so.

SMS seems to be the only way to confirm an account and manage a phone number but of course I can’t recieve SMS outside the USA.

I tried turning on WIFI calling to see if that would help, but of course when I toggled it on, I just recieved an error message saying I didn’t have permission to access WiFi calling on “this server”

I just want to close the account so I don’t get charged for another month in 3 days.

Any advice on how to work around this would be welcomed.

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Best answer by jdor_Cricket 23 August 2022, 22:05

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Hi @jacobm !

Thanks for posting. You can reach out to our international number at +1-214-547-2346 from any phone, or you can use the "Click to Chat" function with the link provided:
https://www.cricketwireless.com/contactus

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