cricket is heartless

  • 9 March 2023
  • 1 reply


My wife recently joined cricket. She also shortly thereafter was diagnosed with cancer. Needless to say our finances turned upside down but she qualified for a free service from Q Link. We found out her own unlocked phone was locked by Cricket. We are about broke with the medical costs and need her phone unlocked to transfer over. We have tried everything with customer service and no response. She is going thru Chemo now with a Bone Marrow transplant in a couple weeks. We really dont need anymore headaches now. Can someone  help us get phone unlocked?


Best answer by ds329a 10 March 2023, 03:04

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Userlevel 2
Badge +4

Hi there! We are sorry to hear of this and would be glad to review your device unlock options. May you Private Message us @CricketSupport  the name and wireless number associated with your Cricket account along with the device IMEI number for further assistance.