customer service

  • 15 December 2018
  • 4 replies

who can you contact besides the 1 800 cricket. i cant get anywhere with them. i ordered a phone they sent it to the wrong address, i had to have ups intercept the package and send it back to them. they have had the phone since Dec. 5 and still have not gave me a refund. every time i call i get a difderent story and they apologize i was misinformed but really isnt there something i can do? i have called the corporate numbers i have found online, they dont work. has anyone been in this situation and what did they do?

4 replies

Userlevel 4
Badge +5

Hello @adrienneavnp,

We're sorry to hear about the issues with your order. Please reach out to our support team on Facebook ( or twitter (@cricketsupport) for assistance. 


i messaged them today thanks. do you know how long it takes for them to respond it says minutes and its been hours just wondering.

Can I get an 800 number through Cricket?



I faced with the same situation