Definitely not recieving standard text messages.

  • 22 September 2018
  • 1 reply


This issue is quite frustrating. I am paid up on my service and I have plenty of data, yet I am unable to RECIEVE text messages. I have had a lot of communication snafus because I was under the impression that people were not texting me as scheduled, when in reality they have done so, but those messages never reached my phone.

How can this issue be resolved as quickly as possible so that I do not have to switch providers?

1 reply

Userlevel 4
Badge +5

Hello @OhOkThen,

For troubleshooting assistance please reach out by calling 611, chatting, or reaching out on social media (Facebook or twitter @cricketsupport).

Thank you!