Best answer by BillyM_CricketView original
File a complaint
I would like to know how to file a complaint through the corporate office the number that they have keeps ringing busy and every time you talk to one of the customer service representatives and ask them to get you to check over to someone they hang the phone up on you when you ask for a supervisor or anything so I need to reach someone to file a complaint and have someone to listen to those calls because this is ridiculous
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they stole from me to on Octobe1,2020 i payed my phone bill september 29, 2020 they went into my account t o and took 53 dollars from me my bank seen and refunding my money but do you know cricket cut off my phone after that and would not cut my phone back on after they charge me double on october 1 2020 they are need to be sued .
Service quality in the servequal model consists of five dimensions: reliability, responsiveness, assurance, empathy and tangibles. These dimensions are used in service quality gap, which implies that there is a difference between the expectations of customers and perception of services .Thoptv
Thank you for all your help! Finally it works. cellinfo
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I told customer service that my father's WiFi calling function wouldn't work, even though I had changed my phone.My mother's number enabled WiFi calling on my father's number.I discussed with customer service whether it would be easier to give me credit directly for the next payment, so I could go to Walmart or Target and buy a new SIM card, Three customer service staff just hung up on me。Is this a waste of my time?Because I have to repeat the situation every time.
Purchased a galaxy A12 off line not only did they refuse to activate it but I'm out of a $168.00 because of a pin number i never had. It's impossible to get a supervisor on the phone they had me on hold for over an hour and the sad thing about it is nothing is most likely to be done about it