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File a complaint

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I would like to know how to file a complaint through the corporate office the number that they have keeps ringing busy and every time you talk to one of the customer service representatives and ask them to get you to check over to someone they hang the phone up on you when you ask for a supervisor or anything so I need to reach someone to file a complaint and have someone to listen to those calls because this is ridiculous
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Best answer by BillyM_Cricket 23 June 2019, 15:30

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they  stole  from  me  to  on Octobe1,2020 i  payed  my  phone  bill  september 29, 2020  they  went  into   my  account t o  and  took  53 dollars  from me  my  bank  seen   and  refunding  my   money   but do you  know  cricket   cut  off  my  phone  after  that  and   would  not  cut  my  phone back  on after  they  charge  me  double   on  october  1 2020  they  are need  to  be  sued .

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Service quality in the servequal model consists of five dimensions: reliability, responsiveness, assurance, empathy and tangibles. These dimensions are used in service quality gap, which implies that there is a difference between the expectations of customers and perception of services [25].Thoptv

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Thank you for all your help! Finally it works.  cellinfo

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Yes, Best Service Quality hire developer

 

Thanks for the information!!!

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I told customer service that my father's WiFi calling function wouldn't work, even though I had changed my phone.My mother's number enabled WiFi calling on my father's number.I discussed with customer service whether it would be easier to give me credit directly for the next payment, so I could go to Walmart or Target and buy a new SIM card, Three customer service staff just hung up on me。Is this a waste of my time?Because I have to repeat the situation every time.

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Purchased a galaxy A12 off line not only did they refuse to activate it but I'm out of a $168.00 because of a pin number i never had. It's impossible to get a supervisor on the phone they had me on hold for over an hour and the sad thing about it is nothing is most likely to be done about it 

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