Best answer by BillyM_Cricket
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File a complaint
Userlevel 2
I would like to know how to file a complaint through the corporate office the number that they have keeps ringing busy and every time you talk to one of the customer service representatives and ask them to get you to check over to someone they hang the phone up on you when you ask for a supervisor or anything so I need to reach someone to file a complaint and have someone to listen to those calls because this is ridiculous
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I told customer service that my father's WiFi calling function wouldn't work, even though I had changed my phone.My mother's number enabled WiFi calling on my father's number.I discussed with customer service whether it would be easier to give me credit directly for the next payment, so I could go to Walmart or Target and buy a new SIM card, Three customer service staff just hung up on me。Is this a waste of my time?Because I have to repeat the situation every time.
Purchased a galaxy A12 off line not only did they refuse to activate it but I'm out of a $168.00 because of a pin number i never had. It's impossible to get a supervisor on the phone they had me on hold for over an hour and the sad thing about it is nothing is most likely to be done about it
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