Fire the programmer of cricketwireless.com site and apps

  • 27 August 2020
  • 2 replies
  • 41 views

1. This is the worst site , I have ever seen. Programming is absolutely terrible. Fire the person who is programming this site. He/She is costing cricket millions of dollars. 

2. Menus for payment; I have a credit, yet the site can only request for me to use my credit card ???? No work around.

3. There is no way to restart my plan by paying early (if data runs out).??? Payment is a very simple process folks. 

4. So say I want to pay cricket to add say 15GB hotspot, $10 mid plan. There is a check box one time or monthly , with a upload and review plan button . I check one time, review (AND LANDING PAGE IS PROGRAMMED ON THE MAIN ACCOUNT PAGE) , apparently cricket can not handle this simple fee. It requests I must pay my next months bill , even if I suggest a one time payment?  

5. Does the programmer actually go through the queries to CHECK WHAT CUSTOMERS GO THROUGH?

6. . Customer service can see all the errors, but apparently they dont know how to contact THE PROGRAMMER! 

7. I am not a programmer, but I could do better than this. 

8. If you made your app and website easier - (you would have a great business).. GREAT


2 replies

Userlevel 2

@eameam 


Thank you for commenting on our Community Forum! 


Your feedback is very important to us! We're sorry to see you've had trouble adding extra mobile HotSpot to your plan. 


We recommend reaching out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue. We apologize for any convenience.❤

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