Question

Free stuff for loyal customers

  • 9 February 2021
  • 7 replies
  • 350 views

See commercials on tv for free phone's for switching...Why the hell dont y'all have free phone's for loyal customers who have been with you for year's even though sometimes customer services sucks..Some store personal sucks and rude...About ready to switch to another carrier..


7 replies

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Hi @Gizmo 

We do our best to provide promotions for all of our customers and at the same time keep offering competitive monthly rate plans. Some promotions, like switcher promotions only apply one time, and can only be redeemed when making a switch from another carrier. As an existing customer, you are eligible for upgrade discounts every 180 days. To see upgrade pricing you can visit the link below, select the device you are interested in and then "Current Customer" and "I am upgrading my phone"

https://www.cricketwireless.com/cell-phones/smartphones

Phoney. Those upgrade prices for long time customers are a joke. Give us some real incentives!

Phooey. Those upgrade prices for long time customers are a joke. Give us some real incentives!

 

Hi @Gizmo 

We do our best to provide promotions for all of our customers and at the same time keep offering competitive monthly rate plans. Some promotions, like switcher promotions only apply one time, and can only be redeemed when making a switch from another carrier. As an existing customer, you are eligible for upgrade discounts every 180 days. To see upgrade pricing you can visit the link below, select the device you are interested in and then "Current Customer" and "I am upgrading my phone"

https://www.cricketwireless.com/cell-phones/smartphones

   Thanks for the information keep sharing such informative post keep suggesting such post.

Hi @Gizmo  MyIndigoCard Login

We do our best to provide promotions for all of our customers and at the same time keep offering competitive monthly rate plans. Some promotions, like switcher promotions only apply one time, and can only be redeemed when making a switch from another carrier. As an existing customer, you are eligible for upgrade discounts every 180 days. To see upgrade pricing you can visit the link below, select the device you are interested in and then "Current Customer" and "I am upgrading my phone"

https://www.cricketwireless.com/cell-phones/smartphones

   Thanks for the information keep sharing such informative post keep suggesting such post.

 

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Cricket does ABSOLUTELY NOTHING to show appreciation for loyal, longtime customers. They stick it to us any time we need to upgrade our phones, while giving new customers the same new phone for free. They may gain a new unproven customer on one end and lose a longtime proven customer on the other (which is about to happen in my case).  How does this benefit Cricket?  What a bunch of idiots are running this company. 

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Everything is very open with a clear description of the issues. It was truly informative. Your website is very helpful. Many thanks for sharing! MyLowesLife

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