Got a new phone but cannot figure out how to order a sim card for it. Keeping same plan and number.

  • 9 August 2019
  • 1 reply

My son got a new phone and I want to get a new sim card for it.  Keeping his old number and keeping plan the same.  I cannot see where I can order a new sim card for that number in my account.  I have done this in the past but it seems something has changed?

1 reply

Userlevel 4

Hi @allemdr in order to activate the new device with the same number you will have to enter the nearest store and purchase a sim card. They will activate the number on to the sim.