How to find out if service is down in your area

  • 3 January 2022
  • 1 reply


I am not able to get phone service out in Deer Trail. Is there a way to check and see what area is without service? Who do I notify about this problem?


Best answer by jdor_Cricket 5 January 2022, 18:44

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Hey @roseleininger !

Thanks for posting. If you are still experiencing degraded service, I recommend reaching out to our support team on Facebook ( or Twitter (@cricketsupport) with the details of your issue, full address where using services, and wireless number. Our team would review the towers in your area to see if there is any degraded towers.