I fear someone else has access to my account

  • 8 April 2021
  • 1 reply

I have a sneaky feeling that someone else has hacked into either my account or my phone number. This morning, my uncle called me and said that I called him 4 times in the middle of the night. I told him I never made such a call, but after he hung up, I checked my phone and found that I made NO calls to him during that time. I am worried because sometime last week, I was browsing on my phone when the network suddenly vanished. and only returned after I restarted the phone. I have changed my password but how can I change my PIN? Also, I want to have a 3-step verification; how do I do that?


1 reply

Hi @ChimexN. , welcome to the Cricket Community Forum! When I want to change my PIN I call customer support. Here’s there number, 1-800-CRICKET (274-2538). They’ll be able to help!