Question

i have little to no upload speed or even a stable conetion

  • 2 May 2021
  • 1 reply
  • 50 views

i have little to no upload speed or even a stable conetion anymore on hot spot i can game online  video chat or even watch youtube at even 360p with out lagging out im not happy and need help speed test showing 0 to 0.02 mbs download speed if fine when it works is the tower near me damaged or what ?


1 reply

Userlevel 3
Badge +1

Hi @babylon 

We’re sorry to hear about your experience with speeds. Please know actual coverage and speeds may vary and be affected by terrain, weather, foliage, buildings, signal strength, high-usage periods, customer equipment and other factors. We are happy to look into this further for you, please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with your wireless number and full address so that we may research service quality in your area.

Reply