General Account / Profile

  • 623 Topics
  • 1,567 Replies

623 Topics

V
vancevanse012Extra
posted in General Account / Profile

How to recover forgot Mac Password? Help me

I’m a user of apple mac and have an account with apple mac. So before two days, I am trying to login into my account, but I am facing technical faults. It is showing that I have forgotten my MAC password, so I am looking for the solutions for recovery of Forgot MAC password. I want to take online technician’s help or support. Can anyone tell me the ways to recover forgot MAC password?Apple Mobile Device ServiceApple Phone Support 

1
Bulldog
3 years ago
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lodellbExtra
posted in General Account / Profile

Security

How can I access my account and payments. It says too many attempt. How can I tell if I am hacked?

1
Bulldog
3 years ago
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garys1990Extra
posted in General Account / Profile

Account Name

How to change account owner name?

1
Grod_Cricket
3 years ago
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jcmotox907Extra
posted in General Account / Profile

How do I get cricket to make things right

I recently placed an online order and ported my number. Cricket sent it to the wrong address so they advised me to call FedEx to have it sent back before it got delivered because they could not change the delivery address. I was told I would receive a full refund for everything so I could replace the order online. I have been fighting with customer service on the phone now for 2 months and they keep saying that they can not do anything for me. I paid $119 and I still have no phone, no service, and the number that I ported was my number for my business so my customers can't reach me. Wtf is wrong with cricket. What I am getting told pretty much is that I wasted $119 dollars and gave my number to them. I'm so pissed that I'm going to seek legal action because cricket STOLE MY MONEY.

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Grod_Cricket
3 years ago
C
Cskager71Extra
asked in General Account / Profile

ATTN: CEO Dissatisfied customer

I purchased a new phone 9/17/19 at the store in Duluth MN. It is now 9/18/19 and I'm getting a bill for not purchasing the phone I am now posting this with. How is this even possible to walk out of the store without paying for the phone. Mind you that I didn't bring a phone with I got it from the store. Payed for the activation, payed for the service plan but they didn't charge me for the phone. The manager of the store when I tried to explain the situation didn't even understand how I walked out with the phone and all other questions asked were answered with ok ok ok very disrespectful. I should have payed for the phone right then and there but didn't and now I'm getting a text notice saying they are going to shut my phone off 9/19/19 if I don't pay that. Wow is all I can say for the manager at the Duluth store for letting his other employees screw people and then be disrespectful to me for asking why should be fired for that. No customer appreciation at all. I'm really addressing the

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Marlena_Cricket
3 years ago
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smitham9Extra
posted in General Account / Profile

Need phones unlocked to use in Paris ASAP

Hi,  we've been on Cricket for about 6 months and in Paris and bought SIM cards to use while here.  Unfortunately, the 2 iphones we purchased when we switched to Cricket are saying that they are locked.  Can someone please help us unlock these 2 phones ASAP so we can get service?  Thank you,

1
Bulldog
3 years ago
E
Ejackson58Extra
posted in General Account / Profile

Remove from mailing list

I received an unsolicited letter from Cricket asking me to switch and visit my local store. I do not want to receive snail mailings. How do I get removed from Cricket’s mailing list?

1
J
3 years ago
C
catch210Paparazzi
posted in General Account / Profile

Account Was Compromised

NOTICE!!!!Link below will provide you enough info..Change you PIN , password ASAP!!https://community.cricketwireless.com/t5/forums/postpage/choose-node/true

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R
3 years ago
B
bbg2019Extra
asked in General Account / Profile

I've already got cricket account,I've got a phone i want to switch,how do i do it

1
Bulldog
3 years ago
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Enav49Extra
asked in General Account / Profile

Im NOT getting text notifications when i make a payment?

I used to get text notifications when my bill was due and when I paid my bill. Now I don't get any. How do I add this back on? I need the notifications to remind me because I get so busy I forget to make a payment.Thank you for any help on this.

1
J
3 years ago
E
ed323uscricketExtra
posted in General Account / Profile

can't call or get calls or voicemail

Phone service on HTC Desire 510 (Android 4.4.2) was fine as of Wed 27 Feb 19 432pm. Phone rang, went to voicemail, I checked voicemail, and sucessfully dialed out, left voicemail.754pm recvd vmail notification, tried to retrieve, dialer immediately terminated the attempt. This is still happening as of 310pm Thurs 28 Feb.All other functions work perfectly! I can send/recv SMS, access the web, stream video WITH NO SLOWDOWN OR STUTTERING!BUT the PHONE WON'T DIAL OR RECEIVE CALLS OR VOICEMAIL!Calling in only rarely gets to my vmail greeting, mostly getting 'customer not available' vmsg.Since visiting 2 Cricket shops, my phone still doesn't work, and I am typing this to this forum on that very phone.

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BillyM_Cricket
4 years ago
M
MushoodExtra
posted in General Account / Profile

Account pass

Cannot create account password on app or website. Reps and supervisors have tried everything.

1
Bulldog
3 years ago
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Sruizhdz99Extra
posted in General Account / Profile

Cricket Wireless online

Is anybody else's online account not working? Mine said that it’s temporarily unavailable.

1
Grod_Cricket
3 years ago
S
syedwaPaparazzi
posted in General Account / Profile

Unlocking Phone

I have had cricket since December '09 and I bought an S9 along with the sim card. I wanted to have it unlocked so I could use it while traveling but,1)There's no intl roaming in London2)The phone is locked to cricketSo I spoke to the customer services and I was told that I need to be paying for an active service for 6 months (which is fair), but I just found out that despite having paid since Dec '18, I still have 177 days (half a year) left to unlock it. I occasionally put my sim onto my older phone and that seems to be the issue (according to cricket).Is there any sensible rep from the company who can sort out my issue? 

1
S
3 years ago
A
Akirby0228Extra
posted in General Account / Profile

Cricket customer care

Is it common practice at cricket to charge the customer for your mistakes and poor equipment. I switch my service less then a month ago had to call customer service as soon as I got home from the store. For the last 2 weeks I have been jumping thru every hoop you guys have given me, even took 2 days off work to try and get this resolved. The 2 choices I seem to be left with is either pay for a new sim card, that I have already for once and not received in working order, or I can send my phone in and be without a phone, that I paid for along with service that I'm not receiving, for at least 2 business days. Is this your version customer care? And where is this appreciation your site is boosting about, 20th birthday and we would like to thank you. I would of rather you kept your appreciation if this is what it looks like

1
Grod_Cricket
3 years ago
J
Jd1988Paparazzi
posted in General Account / Profile

I have seen everything and know what’s going on🤓

I see y’all.

1
Grod_Cricket
3 years ago
K
kushkid420Extra
posted in General Account / Profile

Can't Login

I have a Motorola E5 cruise and I can't login to the cricket wireless app. Also the web page login doesn't work.

1
BillyM_Cricket
3 years ago
N
noreneol7Extra
posted in General Account / Profile

Transferring ownership

I want to transfer this phone and my account in my sister's name. Is that possible and how do I do it? Thanks.

1
Grod_Cricket
3 years ago
A
allemdrExtra
posted in General Account / Profile

Got a new phone but cannot figure out how to order a sim card for it. Keeping same plan and number.

My son got a new phone and I want to get a new sim card for it.  Keeping his old number and keeping plan the same.  I cannot see where I can order a new sim card for that number in my account.  I have done this in the past but it seems something has changed?

1
Grod_Cricket
3 years ago
B
BptExtra
posted in General Account / Profile

Please help!!! Phone line suspended for " violating wireless agreement"

Last night I checked my phone and I checked my voicemails and my phone was suspended. I go online to my account and yep my line is suspended. I call pick option to reinstate my line and a recording says no one is in the office call again tomorrow. I called a few hours ago and the smug little representative wouldn't even consider turning my line back on.

1
BillyM_Cricket
3 years ago
R
rupExtra
posted in General Account / Profile

Remove one line from current 5 line plan

Hello,I am trying to remove a line from family cricket plan but I am unable to do so.I have tried using the app and website : But no option to remove line is availableTried reaching out to cricket store : The person in-charge said 611 would doTried calling 611 : No help, because no options to remove line or change account settings available.PM to Cricket wireless Facebook page : No response Need help urgently. Please get back to me as soon as possible.

1
BillyM_Cricket
3 years ago
H
herschelExtra
posted in General Account / Profile

refunds upon death of owner

My brother had an account with Cricket but he recently passed away.  I called to see about getting a refund as they had only debited his account 2 days prior.  They allowed me to change his pass-code and pin, but their company policy does not allow refunds. Obviously, its not the amount of the charge, but the policy of not returning any unused portion of his fee. Perhaps they need that money to stave off bankruptcy.  It's hard enough trying to deal with business after my brother's death, but now I'm just disgusted with having to deal with them.So buyer beware about the fine print.

1
BillyM_Cricket
3 years ago
M
musicisforever5Extra
posted in General Account / Profile

No service

Service down in Knoxville, TN. Only getting calls WiFi my wifi on. No pictures will send even on wifi.

1
E
3 years ago
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little_lovellyExtra
posted in General Account / Profile

Plans

Does Cricket offer a Daily Plan?

1
D
3 years ago
H
Harris1021Paparazzi
posted in General Account / Profile

Privacy

I paid to separate my phone num we and account from another so how can cricket let the account holder I separated myself from Blacklist my phone? The phone belongs to me and I paid to have it removed from his account but yet cricket still let the other account black list it after it was separated and I turn it on in another account? How is this legally possible?

1
Grod_Cricket
3 years ago

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