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Dear cricket people,your attitude and CS sucks. You guys never help. No resolutions becasue it is so-called out of their hands (always)are tied and (always) or explanation of what happens. I am mad that I had to kick out more money to keep my phone numbers to keep just to port to my new company. You guys are like a broken record. And you save me no money. Considering all the asprins I needed to take from all the headaches you have given me.You offer no perks to your existing customers. -_- Why is there never any specials to us? Why 25 dollars to upgrade?? never heard anything like that before. Please save that grabbing customer for you. That NOT my job to advertise. I just want to use my phones in one peace. Trade-in phone value is crap. And no I will recycle my phone myself as we all know that you guys reuse these part to rebuild other phones etc. another way to get over people Im sure. So no I will not recommend you guys to anyone. N
I have held an account with cricket for about 5 years - with a 5 line family plan. I have paid on time every month and I have never had issues. This past May my family and I moved to the Florida Panhandle (we established our service in Tampa). Since moving, our reception is spotty or non-existent. After several calls to customer service and many visits to the local cricket store, no one can help me fix this BUT they are all quick to suggest I buy something else from them. I have purchased new SIM cards, had our phones reset, you name it - all in a week - with no results. This is very disappointing and as soon as we find another company, we are taking our business elsewhere.
Last night I checked my phone and I checked my voicemails and my phone was suspended. I go online to my account and yep my line is suspended. I call pick option to reinstate my line and a recording says no one is in the office call again tomorrow. I called a few hours ago and the smug little representative wouldn't even consider turning my line back on.
12- 23-19 Service problems since last week, not repaired after tickets put in! 1 phone/account states private# out going other still no voice mail service! Other accounts in zelienople, Pa. 16063-2929 area having major issues also no texts no service calls not working no voice mail, its been a week! Gonna have to get new service! Im losing business! Never had problems for almost 20 years and I dont use face book. Please please look into into?! Sincerely John
What I have now:Line 1 with Phone ALine 2 with Phone BLine 3 with Phone CWhat I want after:Line 1 with Phone D (New)Line 2 with Phone BLine 3 with Phone CLine 4 with Phone A (Previously on Line 1)Do I need to fully complete and activate the upgrade on line 1, then come back and select "Bring my Own Phone" for the new line? Can it all be done in one shopping cart transaction?
I was going on vacation in Europe in July 2022. I went online and added the $15 international feature to my phone plan so I could stay in contact with family I was traveling with.. When I got to Europe my phone did not work at all. I tried to contact Cricket using my laptop to access my account but was not able to access Cricket when out of the country. When I returned from Europe I contacted Cricket requesting a credit of $15 which I had paid. After being on the phone for about 45 minutes talking to someone that didnt have a clue what I was saying I was informed that there was not going to be a credit issued because that service is only to call international from USA and if I wanted to call from out of the USA I should have bought a SIM card...which I would have done because I really needed to be able to use my phone. This info was not in the info on the website. I also stopped into a Cricket store in New Hampshire to confirm that I only needed to add the $15 feature to my account. Af
I used to get text notifications when my bill was due and when I paid my bill. Now I don't get any. How do I add this back on? I need the notifications to remind me because I get so busy I forget to make a payment.Thank you for any help on this.
I’m a user of apple mac and have an account with apple mac. So before two days, I am trying to login into my account, but I am facing technical faults. It is showing that I have forgotten my MAC password, so I am looking for the solutions for recovery of Forgot MAC password. I want to take online technician’s help or support. Can anyone tell me the ways to recover forgot MAC password?Apple Mobile Device ServiceApple Phone Support
Buenas no he podido crear una cuenta por q ya no estoy activo con ustedes y tampoco he podido desbloquear mi zte por qno puedo seguir con sus pasos en crear cuenta y seguir con los pasos y tampoco e tenido una pregunta secreta como puedo desbloquear mi telefono gracias muy amable por su pronta respuesta Google Translation: Good I have not been able to create an account because I am not active with you and I have not been able to unlock my zte because I can not continue with your steps in creating account and follow the steps and I have not had a secret question as I can unlock my phone thanks very kind for your quick response
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