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Last post I saw about Cricket not supporting changing the outbound caller id name was in 2018 and I can't seem to find anymore information about it. Is it supported now? If it is, where can I find instructions on how to change it? If not, does cricket ever plan to change this?
I ordered a phone on Cricket Wireless on September 4th I paid through affirm. I waited for weeks never got the phone finally called canceled the order on like September 17th. Had to repeatedly call because in October they still haven't processed a refund so I'm paying for a phone I never received. Customer service is seriously lacking at one point I was on the phone on hold for hours. Here we are in November still no refund processed never got the phone and I am still paying on a phone I never received! seriously never use Cricket Wireless! #cricketWirelessrippedmeoff
I am trying to add my wife to a bank account I just opened. As part of the process, it is requiring her to either get a text code at a phone that is in her name, or physically go into a branch (which is pretty inconvenient). I opened our Cricket Wireless account, and it appears that both of our phone lines are in my name. Can I change her line to be in her name without removing it from my account? Or can I change both lines to be in both of our names? There doesn’t seem to be a way to edit the name of the account in “Account Settings”.
When trying to order a new upgraded phone on my account I get the following error message from Cricket. “Looks like you’ve reached the maximum orders permitted for this address. Sorry about that!”. This error message has come up with the last 2 phones I had upgraded. Waited at least 2 days and was able to order. I have 2 accounts through cricket 6 lines, I have ordered and spent at least $500-$800 in the last 2-3 months upgrading all of our phones. For the last phone we are wanting to upgrade and pay almost $500 for this phone. I have contacted numerous times through the cricket chat, to no help. They say to go incognito, which doesn’t work either and last person told me to wait at least 1 week and try again. ?????????????Sounds like cricket doesn’t even know how to fix their problems, or want money. I tried to go to the local store, guess what, they don’t even carry that phone. Really? How do you get new customers, if you don’t carry all of the phones you offer, especially a
So i upgraded my phone & ordered me a new phone via online. My account is now saying "Order Pending" & won't let me do anything. I'm frustrated because we're wanting to upgrade my wife's phone too but can't due to this issue. Any suggestions or help? I did receive my phone today btw but have to go in store to activate it. I can't do it online which is frustrating.
I have lived at my address since 2017. I have zero bars at my house at all times. If you want to make a call, you have to stand in the kitchen next to the window. I miss several calls daily. I have my settings on wifi calling. I contacted cricket today and they said the signal is good at my house. They suggest buying a booster. Is this my only option? Reviews are not good, hit or miss. I get all text messages that I am aware of. Any suggestions? I appreciate any feedback. Thank you.
Is there any possible way for Cricket to unlock our phones to change service provider without having to wait until January because of nonexistent signal?
When Cricket Wireless changed the antennas in Puerto Rico from the service provider AT&T to the antennas of ClaroPR, the quality of the signal worsened for the 5 lines that are on the Cricket Plan. In addition, the solution from Cricket sent by text was to change the mobile network settings was to change to International Data Roaming and it worked for some time. Nevertheless, with the passing of Hurricane Fiona the signal was irrevocably horrendous. All 5 lines were not even able to send texts nor call, which prompted us to go out of our homes into more populated areas in order to have some signal. That was 1 month ago and still there is no signal even though in the map it shows that there is signal where I live. This has prompted us to change service providers but since 2 of the phones in the line were recently bought, those phone numbers cannot be unlocked to change service provide until 6 months have passed. I have talked with customer support but it is completely unfair to have
Hi...just bought an Apple iPhone S E. But I didn't know it was locked with Straight talk. I only use Cricket.. How do I unlock this phone and maybe for free? Please help I love my new Iphone and I have a family plan on here already. I have been with Cricket for 6 years. Please help.Thank you and stay safe
i've asked before but i got different answers from everyone. anyway, my parents have my phone under their cricket acc since they pay for my phone and stuff and yeah. i know they can see the numbers i've called and texted but 1.can they see the contents of the texts2.can they see my search history and websites i'm on even if it's a private browser3.can they like see anything else? thanks
For the last two days my iPhone SE has been running sluggish and just tonight it’s not connecting to the cricket network and won’t let me make calls. It’s not just my phone either. It’s my moms phone which is apart of crickets network and my dad who is also a cricket customer. I need my phone for my job. Should I just take it into a cricket store?
Lets face it. Cricket is a budget company with budget phones. Gets u out of a tight spot if ur desperate. But then when its time to upgrade or change ur number, or pretty much anything, its basically a giant fuck u. Here come all the surcharges. Whats more which they dont mention in the stores is u have to have an open account for 6 months with the phone u bought in order to get the lock code. Doesnt matter that u spent $xxx.xx and its YOUR phone. They hold u and it hostage. I pray i never become so desperate again to EVER do business with this company. Phuck Cricket
Hello. I used to be a customer and I wanted to come back. Thing is, I'd really like to have my old phone number if it's available. Is there any way to request specific digits when starting up service OR when changing the phone number of an existing account?Thank you very much.
I changed my pin after several failed attempts to change it through the automated (I wouldn’t receive the confirmation code) I spoke with a representative to have the pin changed. Cricket wireless sent me a confirmation code that my pin was successfully changed but it didn’t confirm my number.How canI confirm I still have my accurate number
I called and spoke to a representative about using a old SIM card because my device wouldn’t stay on and I wasn’t sure why.After giving the representative my SIM card number I wanted to charge it to he said that that SIM card was being used on another line. Kindly confirm what needs to be done as I explained to him this was not possible as the SIM card is in my possession.This is known as a form of identity theft how can I get this fixed.
Have been trying to port my number to a new carrier for about a week now. Cricket says the port is ready to go, US Mobile says there is multiple port requests out on the number and there isn’t, they’re also saying there is invalid account info to complete the port, but the account and PIN are all correct. A possible solution has been brought to my attention that USM might have input an incorrect Service Profile ID number. Cricket support chat is telling me my account # and pin are my SPiD, but it should only be a 4 digit number, cricket/att specific. I’ve spent 5+ hours on the phone trying to get this number ported over, I just want to be done with this
first question does cricket charge tax and fees on monthly charge ( such as $40 a month ) ? second question i like the low end (as they call them ) andriods i am looking for one similar to axia ( vision cricket ) or zte maven 3 ?third on byod does any phone from at&t work ? and last question is cricket owned by at&t ?
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