General Account / Profile
- 594 Topics
- 1,498 Replies
Received text stating changes were made to my account and was provided a link to view changes.. After logging in theres no indication that changes were made to my account. And i never made changes so what gives? Also when trying to view details of my plan i get a pop-up stating that im unable to view details at this time with the header saying 'grandfathered plan' in place. Wtf?
It's LAME that you don't total up each month's data usage, and make that available for us to see!Instead, you show EACH DAY'S DATA USAGE for up to a month at a time.This applies both to computer access and the myCricket app via a phone!So, if we want to see what we're using a month, we are forced to manually total it ourselves?Could it be that you fear that we might realize we don't need the data amount we are already paying for, and therefore would switch to a lesser (cheaper) plan?
Like some of the other customers that I see on posting here I've been if Cricket customer for 5 years and can't understand why they don't give any attractive or economical phone upgrades to people have been long-time customers but somebody walks off the street can get a brand new phone for free the other companies do the same thing and no I don't need a warranty for my planned obsolescence phone that will give out in a year or two and also pay an excessive connect fee when it happens ,so I'll see you in a year or two when I need a new phone Cricket
Just bought the unlimited plan from cricket, received the "You're Almost Done - Confirm Your Number Transfer" email, clicked on "Update My Information" link, entered the pin numbers for the phone numbers (they're all in the same account), go to click submit, and it just keeps asking me to click submit. Will the sim cards still be delivered? Or do I need to figure this out
who can you contact besides the 1 800 cricket. i cant get anywhere with them. i ordered a phone they sent it to the wrong address, i had to have ups intercept the package and send it back to them. they have had the phone since Dec. 5 and still have not gave me a refund. every time i call i get a difderent story and they apologize i was misinformed but really isnt there something i can do? i have called the corporate numbers i have found online, they dont work. has anyone been in this situation and what did they do?
I have been using Cricket for almost 5 yrs and overall have been very happy with the coverage and service. I do not understand why as a loyal customer I do not get the same prices on Phones as a new customer. Is Cricket encouraging me to get a number from a different carrier and than port it in to get these prices??? Help me out here guys. Your marketing genius can do better than this. I am currently looking to upgrade my wife's phone.Fred Whitaker
It's been two weeks since I added a line to my account and was supposed to receive my line in one business day and after relentlessly calling no one seems to know how to resolve this issue and on going to the store in person the guy there was just soo rude and asked me to get a new phone..All I need is another line for my other phone which is working perfectly fine and a cricket phone for that matter. So can someone please help me resolve this issue or maybe it's just time to find another provider who can meet it's customers needs..
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.