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Hello,This issue is quite frustrating. I am paid up on my service and I have plenty of data, yet I am unable to RECIEVE text messages. I have had a lot of communication snafus because I was under the impression that people were not texting me as scheduled, when in reality they have done so, but those messages never reached my phone.How can this issue be resolved as quickly as possible so that I do not have to switch providers?
My idiot brother sat on my phone and busted it to the point where the screen doesn't even respond, so I can't unlock it nor even call anyone...making customer support nonviable atm. I need a new phone ASAP because I have several job apps I just put in today, and they all have my dead phone's number on them. How the hell do I cancel my account, and how soon could I transfer its number to a new device?
Can someone please tell me why there has been no cell service in my neighborhood 89102 for a week now and my provider does not even know a tower has been damaged and no one in my neighborhood has service and my many attempts to use online support is going nowhere...they don't even see that there Is problem with the damaged tower/
This company does nothing but lie about their service. First my phone just turns setting on by itself, ive got two write ups at work because my volume will just turn on by itself. Second I was suppose to get a free phone but the agent messed up and which i had to get a new number, and pay for my phone. EVEN WITH THE STORE MANAGEER SAYING YES WE MESSED UP, you guys cant credit my account because there isnt one. Also the manager said it to customer service. I have an eye witness top this. Looks like this company is doing fraud things.
Buenas no he podido crear una cuenta por q ya no estoy activo con ustedes y tampoco he podido desbloquear mi zte por qno puedo seguir con sus pasos en crear cuenta y seguir con los pasos y tampoco e tenido una pregunta secreta como puedo desbloquear mi telefono gracias muy amable por su pronta respuesta Google Translation: Good I have not been able to create an account because I am not active with you and I have not been able to unlock my zte because I can not continue with your steps in creating account and follow the steps and I have not had a secret question as I can unlock my phone thanks very kind for your quick response
In June 12, I ported in a number from Sprint and ordered a sim and paid a month in advance for unlimited service. On June 13 i received an email saying my order had been SHIPPED and got a UPS next day air tracking number.Of course, UPS has no shipment from Cricket and only says it has had a shipping label number for four days. Four days?The Pacific Rim Cricket customer service is about as bad and inept as anything I have encountered in 20 years. So you have my money, You ported in my number. I have no sim and no service. UPS has no record of any shipment. Just freaking wonderful.
I am a little confused as to why I have not received an email to track my order yet...I placed an online order yesterday for a new phone and it's still saying the payment is pending yet I haven't received any tracking email and it would be nice to know that my order is being processed and your not just with holding my funds thank you...I am paying that money for my new phone, I would like to receive it now thank you
A little background story, my mother and I were on a joint plan when I was younger and still living with her. We decided to split up and went a cricket store to get that done. The rep there messed up and switched our phone numbers (did not realize this until we started getting texts meant for the other person). We went back to the cricket store and were told we werent able to change it. Now I've had an account under my mothers name for the past 3 years.My current issue is:I have insurance through Asurion and trying to replace my broken s8. They are now requiring me to send in a copy of my mom's drivers license in order to approve my claim. Ok, thats inconvenient since she lives out of state. I get the copy of the driver's license, send it in, then Asurion tells me they wont accept it because its expired. My mom has an unpaid $1500 ticket from 2013 she absolutely cant afford to pay, so she cant replace her ID. She doesnt even drive anymore. Asurion is telling me the only way I
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