General Account / Profile

  • 524 Topics
  • 1,324 Replies

524 Topics

M
MiselfniExtra
posted in General Account / Profile

Porting from at&t

Are we not able to keep our number if we are currently with at&t?

1
G
3 years ago
B
boekerjbExtra
asked in General Account / Profile

unused data

I have the two (2) GB plan. If I don't use all of my data, does it carry over to the next month?

1
BillyM_Cricket
3 years ago
B
babydoll8286Extra
posted in General Account / Profile

how to check phone use

1
BillyM_Cricket
3 years ago
S
SassySmilesExtra
posted in General Account / Profile

Having a 32 gig phone that does all kinds of things but no hot spot . Why should i upgrade? Make me

1
BillyM_Cricket
3 years ago
S
safeExtra
posted in General Account / Profile

Progressive Wireless

Has anyone had any dealings with a company called Progressive Wireless ?They may be associated with Cricket Wireless.

0
S
3 years ago
J
john_redcornExtra
posted in General Account / Profile

newer cricket numbers in the dayton area the start with 8

0
J
3 years ago
O
opensaysme1Extra
posted in General Account / Profile

question

Does cricket offer call and message monitoring?

1
Marlena_Cricket
3 years ago
A
AndyNExtra
posted in General Account / Profile

Buy a phone just alone?

Can I just go to a cricket store and buy a phone alone with no activation nor a plan?

1
BillyM_Cricket
3 years ago
M
mfreshleyExtra
posted in General Account / Profile

If I get a "locked" AT&T phone will it work?

I've been with cricket for years but now I need a new phone.  If I get a "locked" AT&T phone will it work now that cricket is owned by AT&T or do all phones need to be unlocked?

1
BillyM_Cricket
3 years ago
M
MelodysillsExtra
posted in General Account / Profile

Phone service no longer working.none of our phones will dial out and hasnt since june 1st

We are on the 4 phone plan yet none of our phones will make calls and jasnt since we paid the bill on june 1st.We've called multiple times about it & jst get another wk that they will be fixed.Its been over a month an we still cant call out so if this issue isnt resolved soon,come Aug 1st,we will all leave cricket.Wich is sad because i was on cricket for 5 yrs an never had any issues before but this is totally unacceptable,paying $115 for phones we cant make calls on.

1
J
3 years ago
M
marisabelf84Extra
posted in General Account / Profile

port in number

can i buy a universal sim card in store and activate online?? since i can't get all 3 phones in store the same day.

1
Marlena_Cricket
3 years ago
C
citapincRising Star
posted in General Account / Profile

Phone Number Port Bug

I think I may have found a bug on your website for the Phone Number Transfer section.I've tried three times to place orders with Cricket and transfer my number from Verizon.  Your website keeps asking me for the Verizon Account Number, Pin and last 4 digits of the SSN.  Each time I placed the order, then order got cancelled with zero explanation.Today I got so fed up that I went into the Cricket Store, told the manager what's going on and he was able to get my phones and my numbers transferred with no problems.  The difference is that they only needed my Verizon Account Number, Pin and ZIP CODE, not the last 4 digits of the SSN.Therefore you guys need to change your website so instead of asking for the last 4 digits of the SSN, it asks for EITHER the last 4 digits of the SSN or the Zip Code.Hope that helps.

1
C
3 years ago
C
Cmariel34Extra
posted in General Account / Profile

Didn't order new line of service

So, I go online to upgrade my phone and it won't allow me to because it says I must activate my new line of service that I didn't authorize or order.

1
D
3 years ago
J
jaylamberthPaparazzi
posted in General Account / Profile

Unsubscribe Email

Website not accepting my email address to unsubscribe.

3
D
3 years ago
C
CsuzanneExtra
posted in General Account / Profile

Ordered online no confirmation

I placed and order online earlier. It would take my address so I changed it and it said my card was declined. I checked my card and the money was taken out for the order but I have recieved no confirmation. Tried to call support and was told to call back tomorrow????? Help!

1
D
3 years ago
C
CatynesExtra
posted in General Account / Profile

account unavailable

My my account was suspended cuz i was late on my 2nd bridge payment. I paid in full like it said to and now all i have is data. I have 2 lines on my .plan and both have ni talk or text only data. Plus my account says temp unavailable

1
D
3 years ago
R
riappl0517Extra
posted in General Account / Profile

Account number and security code

I need to know my account number and my account security code

0
R
4 years ago
A
AliceaskingExtra
posted in General Account / Profile

How do i find out what zipcode was used for my account

How do i find out what zipcode was used for my account

1
B
4 years ago
L
LisDavExtra
posted in General Account / Profile

Add name

I need to add my spouses name to account for banking verification. Yes his number is on my account but our bank uses 3rd party verification to check to see if phone has same name. Obviously its not verifying. I cant even find if i needed to change my name on account

0
L
4 years ago
A
annaExtra
posted in General Account / Profile

pay cricket for unlock code

thank you.i have a cricket phone with only 1 month of service.  it does not qualify for the coutesy unlock code.   Can i pay Cricket for the unlock code.  I am unsure of online sites for this service.Anna

1
B
4 years ago
C
Cricketise0601Paparazzi
posted in General Account / Profile

refer

How many lines can one customer refer?

1
C
4 years ago
M
magtiniExtra
posted in General Account / Profile

unlock my phone

How can I unlock my phone?  Can  you give me the instructions?

1
BillyM_Cricket
4 years ago
S
SteelersgalExtra
posted in General Account / Profile

Keep Phone Number with Cricket

Can I switch to Cricket and still keep my same phone number?

1
BillyM_Cricket
4 years ago
S
SteelersgalExtra
posted in General Account / Profile

MyCricket Account App

Has anyone used the My Cricket account app? Is it easy to use?

1
A
4 years ago

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