General Account / Profile

  • 551 Topics
  • 1,389 Replies

551 Topics

S
star2007Extra
posted in General Account / Profile

Account password

Can additional phone lines on my account have it's own pass code to access only the information for that particular line?

1
J
3 years ago
J
jd391Extra
posted in General Account / Profile

Service payment card number not valid but activated according to receipt from store

1
BillyM_Cricket
3 years ago
R
RosaVExtra
posted in General Account / Profile

Not working, apps keyboard

I've recently bought this phone and as I'm writing my keyboard keeps closing on its own. Camera restarts, and apps restart. It's frustrating I can't use any. What can I do?

1
Grod_Cricket
3 years ago
R
roch1103Extra
posted in General Account / Profile

UNLOCKED PHONE

Just upgraded phone, have had Cricket service for years.  Why do I have to wait another 6 months to unlock the new phone.

1
Grod_Cricket
3 years ago
S
stampsteveExtra
posted in General Account / Profile

Unlocking question

I'm new to this If I bring a locked ATT iphone to cricket, do I have to have it unlocked first?I realize you do if it's Verizon or Sprint but don't quite understand if it's currently on ATTThank you

1
Grod_Cricket
3 years ago
T
TcoalsonPaparazzi
posted in General Account / Profile

What is the highlighted number on the home page of the app

The highlighted number is one of the 4 on my account but not my number.

2
T
3 years ago
O
OliviaaliseExtra
posted in General Account / Profile

Phone line cancelled

Reactivate cancelled phone someone cancelled in my own name

1
BillyM_Cricket
3 years ago
S
sumyumExtra
posted in General Account / Profile

Blocked from accessing my cricket account

0
S
3 years ago
C
CiaraWPaparazzi
posted in General Account / Profile

Number transfer

I accidentally put in the wrong number to transfer and now my number wont be set up - I would just like to go back to getting a new number

2
Grod_Cricket
3 years ago
O
OhOkThenExtra
posted in General Account / Profile

Definitely not recieving standard text messages.

Hello,This issue is quite frustrating. I am paid up on my service and I have plenty of data, yet I am unable to RECIEVE text messages. I have had a lot of communication snafus because I was under the impression that people were not texting me as scheduled, when in reality they have done so, but those messages never reached my phone.How can this issue be resolved as quickly as possible so that I do not have to switch providers?

1
BillyM_Cricket
4 years ago
M
mrmuseExtra
posted in General Account / Profile

Why can't I get support to respond on Facebook?

1
Grod_Cricket
4 years ago
K
kvincent1701Extra
posted in General Account / Profile

Will not make calls. Says not connected to the network. Email and internet work fine.

Will not make calls. Internet works fine. Says "not registered on network". This began yesterday.

1
Grod_Cricket
4 years ago
D
DaemonThePrincePaparazzi
posted in General Account / Profile

How do I deactivate my phone or account?

My idiot brother sat on my phone and busted it to the point where the screen doesn't even respond, so I can't unlock it nor even call anyone...making customer support nonviable atm. I need a new phone ASAP because I have several job apps I just put in today, and they all have my dead phone's number on them. How the hell do I cancel my account, and how soon could I transfer its number to a new device?

3
Grod_Cricket
4 years ago
S
SherryhalfordExtra
posted in General Account / Profile

My email

I have had hacking an hijacking issues. Settings change by itself, pin changes that I didn't do. The associate at cricket said that he couldn't help me, because I had no email associated with my account. I bought the phone an SIM from there. I set it up in store. How would this be possible?

1
BillyM_Cricket
4 years ago
D
dee71Extra
posted in General Account / Profile

Status

When will my phone be shipped to me

1
BillyM_Cricket
4 years ago
B
BryantandsandraExtra
posted in General Account / Profile

My new billing cycle

I want my new billing cycle to start right now so that my phone will stop buffering why cant it when today is the date for my new billing cycle

1
J
4 years ago
C
cdhogan55Paparazzi
posted in General Account / Profile

NO CELL DERVICE IN MY NEIGHBORHOOD FOR A WEEK NOW

Can someone please tell me why there has been no cell service in my neighborhood 89102 for a week now and my provider does not even know a tower has been damaged and no one in my neighborhood has service and my many attempts to use online support is going nowhere...they don't even see that there Is problem with the damaged tower/

1
J
4 years ago
T
toddebbertExtra
posted in General Account / Profile

Fraud!

This company does nothing but lie about their service. First my phone just turns setting on by itself, ive got two write ups at work because my volume will just turn on by itself. Second I was suppose to get a free phone but the agent messed up and which i had to get a new number, and pay for my phone. EVEN WITH THE STORE MANAGEER SAYING YES WE MESSED UP, you guys cant credit my account because there isnt one. Also the manager said it to customer service. I have an eye witness top this. Looks like this company is doing fraud things.

1
Grod_Cricket
4 years ago
M
Malikma1314Extra
posted in General Account / Profile

Phone

0
M
4 years ago
C
CamiExtra
posted in General Account / Profile

Desbloquear zte

Buenas no he podido crear una cuenta por q ya no estoy activo con ustedes y tampoco he podido desbloquear mi zte por qno puedo seguir con sus pasos en crear cuenta y seguir con los pasos y tampoco e tenido una pregunta secreta como puedo desbloquear mi telefono gracias muy amable por su pronta respuesta   Google Translation:  Good I have not been able to create an account because I am not active with you and I have not been able to unlock my zte because I can not continue with your steps in creating account and follow the steps and I have not had a secret question as I can unlock my phone thanks very kind for your quick response

1
BillyM_Cricket
4 years ago
V
VirgileneExtra
posted in General Account / Profile

Group discount

If you are getting the group discount can you cancel one of the lines and if so how?

1
D
4 years ago
T
Tica2Paparazzi
posted in General Account / Profile

botched order

In June 12, I ported in a number from Sprint and ordered a sim and paid a month in advance for unlimited service. On June 13 i received an email saying my order had been SHIPPED and got a UPS next day air tracking number.Of course, UPS has no shipment from Cricket and only says it has had a shipping label number for four days. Four days?The Pacific Rim Cricket customer service is about as bad and inept as anything I have encountered in 20 years. So you have my money, You ported in my number. I have no sim and no service. UPS has no record of any shipment. Just freaking wonderful.

3
BillyM_Cricket
4 years ago
R
RenegadeRiderExtra
posted in General Account / Profile

Username for each line

Can each number in group have it's own username and password? If yes how do I do that?

1
Grod_Cricket
4 years ago
M
magtiniExtra
posted in General Account / Profile

activation fee

Why do new customers pay an activation fee in the stores?

4
BillyM_Cricket
4 years ago
J
Jetsfan_28Extra
posted in General Account / Profile

Hi

I am a little confused as to why I have not received an email to track my order yet...I placed an online order yesterday for a new phone and it's still saying the payment is pending yet I haven't received any tracking email and it would be nice to know that my order is being processed and your not just with holding my funds thank you...I am paying that money for my new phone, I would like to receive it now thank you

1
Grod_Cricket
4 years ago

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