General Account / Profile
- 575 Topics
- 1,446 Replies
All of a sudden my phone quit all texts & calls. It says Mobile Network not available. I try to set up wifi calls and it says wifi calling setup was unsuccessful. No Service on top of screen, then scrolling on top of screen is emergency only! Also wifi calling setup was unsuccessful! Why did it all stop?
I've had service through Cricket since February of this year. A few months ago, my mother asked me if she could add my phone line to her family plan so it would give all of us a lower monthly payment. (Me, my mom, my brother, and my boyfriend) I agreed to the switch, fast forward to today, my mother and I had a falling out, and even though I pay for my own phone line, she was able to suspend/cancel/disconnect my service because she's the account holder. My question is what happened to my phone number and how can I reactivate/restart my service?
Scam????? Looks like a scam to me!! Hey! We are giving away a brand new iPhone 12! You can take part today! Enter here - www.winner-zone.com - and complete easy sign up for a chance to a win iPhone 12 Pro. Good luck!To manage your private message options, click here.Thanks for being a Cricket Wireless Community - Forum member.Your Cricket Wireless Community - Forum TeamCricket Wireless Community - Forum sent this message to LWNC1959@gmail.com.Don't want to receive emails from us? Just click here.
Hi customer cares , I am not your Cricket user, I am currently with Lycamobile, and I went a Cricket store trying to top up a Lycamobile bills , the agent give a new simcard with Simple mobile, I don't know why ( why it's not Cricket? it's Cricket store) And asked me for $60 for 3 month using with 15GB. Right now my phone number gets stuck from lycamobile and simplemobile, and the Cricket store agent saying " to wait" like forever. I know this is not right place to report, but I just wondering is that legal to activate other carriers service plan in a Cricket store？ I think I got a fraud from your agent in Flushing . I wont tell the agent's name but I have address 4403 kissena blvd Flushing NY 11354 . I just wanna report it and please check the store
I odered an upgrade online on Feb 6th, got confirmation the next day it was being shipped. After waiting for UPS for over a week they lost the phone so I did a claim with them and Cricket on Feb 18th. I have called customer service 7 times and keep getting the same bs that " the backroom will get this handled soon you will hear from them soon" nope not a dam thing... Havent heard back from them. Tried to call yesterday and they sent me to warranty I set a call back and they never called me back. After 4 years of no problems then this happens wtf... Who knows what is happening at cricket??? Where are the bosses? Ive asked to speak to a supervisor, ive been patient and kind to all of the customer service Representatives I have spoke with. I dont know what to do.
I placed an order for a new service with Cricket. The add says next business free delivery. I have spent over 3 hours with their uneducated customer service and I still have not received my phone nor have I received any tracking number. This is not a good way to start a new business relationship. I am about ready to cancel my order. At this point I cannot say that I have had a good experience nor can I say that I would recommend their service. What I can say is BUYER BEWARE!!!
Hi, we've been on Cricket for about 6 months and in Paris and bought SIM cards to use while here. Unfortunately, the 2 iphones we purchased when we switched to Cricket are saying that they are locked. Can someone please help us unlock these 2 phones ASAP so we can get service? Thank you,
Hello,This issue is quite frustrating. I am paid up on my service and I have plenty of data, yet I am unable to RECIEVE text messages. I have had a lot of communication snafus because I was under the impression that people were not texting me as scheduled, when in reality they have done so, but those messages never reached my phone.How can this issue be resolved as quickly as possible so that I do not have to switch providers?
I've been with Cricket for 20 years. One thing I fail to see is any customer appreciation for those who have been customers for a while. As an example, you can buy a phone for .0 if you bring your number to Cricket but if you want to upgrade it's 149. I think that should totally be the other way around. I have paid thousands to Cricket over the years and the least they can do is give me a good phone at .0 cost to me. The excuse I always hear from them is that I still get the phone cheaper than if I bought it somewhere else. So? Big deal. Then offer that to a NEW customer and reward the customers you've had for a while. I think that sucks and I feel I am always getting the short end of the stick with this company. So, why do I stay? Because I can.
This company does nothing but lie about their service. First my phone just turns setting on by itself, ive got two write ups at work because my volume will just turn on by itself. Second I was suppose to get a free phone but the agent messed up and which i had to get a new number, and pay for my phone. EVEN WITH THE STORE MANAGEER SAYING YES WE MESSED UP, you guys cant credit my account because there isnt one. Also the manager said it to customer service. I have an eye witness top this. Looks like this company is doing fraud things.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.