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I went in to the new Cricket store here in Clearlake, CA. I had service with Verizon and explained to Lindsey what I had. I had a phone with unlimited calls and text ($30/mo) as well as a hotspot ($50/mo) which was also unlimited. Total being $80 per month. With this knowledge I was told the phone I now have would be a good choice, which is ok. The price per month is $60 +- which is ok. The problem is that in only a couple days I was already receiving messages saying I had used up my hotspot. I'm on SSI, all I want is my hotspot ability with this phone without additional cost like I was looking for and I'll have no problem here.
El 6 de noviembre 2019, fui a la tienda ubicada en 12230 W Lake Houston Pkwy Ste 165 Houston TX 77044-5965 (281)2584424 y el vendedor de nombre NELSON M, me ofreció un LG Fortune 2, y me dijo que el mismo era desbloqueado, que podía utilizar el teléfono y al mes siguiente yo podía operar con cualquier otro chip, y resulta que no es así. Estuve con el servicio tres meses y no me permiten desbloquear el equipo por el cual ya con renta y costo del equipo va por $213,70.Me estafaron.JUAN HERRERA346 342 firstname.lastname@example.org
My account was cancelled today and my number was fraudulently ported out. I was unable to reach a Customer Service rep after sitting on hold for 3.5 hours. Once the thief had access to my phone number they were able to change my password on my email and then a whole bunch of other sites. Is there anybody I can contact, or who can contact me to help get this sorted. Thanks.
I have been on the phone with customer service for over 2 hours today and went to the local Cricket Authorized store to get and issue resolved with the day ending with the cricket repesentive hanging up with myself and the rep at the store. This is not exceptable and my issue need to be fixed or I will not hesitate to switch service.
I requested an unlock code, line qualifies. Customer care could not get it and placed a ticket to tech Dept. That was over 2 weeks ago and 5 calls, on when was told 2-3business days. How is this acceptable that it remains unresolved and no one in customer care can contact the tech Dept? Why is the floor supervisor the highest person I can speak with?
Can someone please tell me why there has been no cell service in my neighborhood 89102 for a week now and my provider does not even know a tower has been damaged and no one in my neighborhood has service and my many attempts to use online support is going nowhere...they don't even see that there Is problem with the damaged tower/
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